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Merken Gemerkt

Local Service Delivery Manager Corporate Real Estate, Facility- and Fleet Management

19.09.2016 | Syngenta | 100%

Syngenta is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities. To learn more visit and Follow us on Twitter® at

Local Service Delivery Manager Corporate Real Estate, Facility- and Fleet Management

About the role

  • Accountable for monitoring and  maintaining the delivery of Corporate Real Estate, Facility and Fleet  Management (CREFM) services at Syngenta Headquarter in Basel and across  multiple sites within Switzerland.
  • To implement the facilities  strategy working with Regional Lead and CREFM supplier that creates an  environment where Syngenta employees can contribute to their highest  potential, delivering innovative contributions to the business in safe,  efficient and most effective way.
  • Work with CREFM suppliers in a business partner relationship to continuously identify improvements to  the service provided and areas where savings are made without reducing  service quality.
  • Act as first point of entry for demands and  escalations for internal and external key  stakeholders/customers/authorities on site level for Real Estate,  Facility Management and Fleet management services.

Essential Functions

  • Manage the CREFM contract at site level and oversee all the required hard- and soft services are being delivered to specification (security, building  maintenance, cleaning, catering heating, lighting etc.)
  • Liaising with CREFM supplier organization, business partners, key internal  stakeholders and external contacts to support the smooth delivery of the local operations.
  • Liase and wwork closely with relevant  subject matter experts to ensure that service delivery protocols for  sites and equipment are in line with Syngenta and legislative  requirements.
  • Be responsible for preparing and agreeing the  site budgets with Regional CREFM Head, CREFM Finance and CREFM supplier, monitor spending and accruals.
  • Gather and collate site data on the KPIs and SLAs and communicate results to the relevant parties.  Provide input to site/region specific reporting.
  • Ensure that all site activities meet all internal and external legal, HSE, Letter of  Assurance, fiscal and compliance requirements and that all corporate  standards are understood and implemented appropriately, report any  gaps. 
  • Drive operational excellence and productivity  improvement in the local site management in conjunction with Functional  Business Partners and CREFM supplier.
  • Governance and leadership of local site operations.
  • Key local contact/facilitator with Syngenta/Third Party.
  • Delivery of CREFM related project across the sites.
  • Energy contract management on Site Basel
  • Liaise with authorities e.g. Kanton Basel-Stadt


 Minimum Qualifications: (Knowledge, Skill and Abilities Requirements)
  • Bachelor’s degree (or equivalent) in Engineering or Facility management
  • At least 5 years of relevant experience in local  the Real Estate and Facility Management network
  • 5 years of relevant leadership experience in similar function
  • Certain Seniority to be able to interact with important stakeholders in HQ environment
  • Fluent in German as well as very good written and spoken in English
  • Good knowledge of Health & Safety requirements
  • Able to plan and organize work to meet deadlines whilst maintaining some flexibility to manage changing demands


Ms Manuela Palamara
Lead Recruiter
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