Constellium Valais SA
Die Firma Constellium Valais SA hat aktuell 13 Stellen ausgeschrieben.
Die Firma Constellium Valais SA hat aktuell 13 Stellen ausgeschrieben.
IT Support Analyst
49052
Switzerland, Zürich, Zürich
Remote Position:
No
July 4th, 2025
Internship:
No
Company
Constellium is a global leader in aluminium products for Aerospace, Automotive, and Packaging sectors. With 12,000 employees and 2024 sales of €7.3 billion, we operate 25 manufacturing sites and 3 R&D centers worldwide. Our headquarters are in Paris, with corporate offices in Baltimore and Zürich.
The position of the IT Support Analyst is part of the Corporate Offices IT Support Team and is reporting to the Global IT Service Desk Manager. Constellium IT is a global organization with team members distributed over many sites, different countries and time zones.
Job Summary
The primary purpose of an IT Support Analyst role is to provide technical assistance and support to users experiencing issues with their desktop computers, laptops, mobile devices, peripherals, and software applications. This role involves troubleshooting hardware and software problems, diagnosing technical issues, and resolving them efficiently in timely manner. Support analysts are also responsible for installing, configuring, and maintaining desktop systems and software, as well as ensuring that users are properly trained on how to use them effectively in Constellium.
Today’s support model at the sites is very varied in terms of sourcing model, costs and service quality. The challenge for the incumbent will be to find the best way to harmonize processes and service levels whilst optimizing costs.
Key Responsibilities
Experience