JobdescriptionCaring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Our worldwide headquarters is in New Brunswick, New Jersey, USA.
The Time and Attendance Switzerland team supports the approximate 4,500 employees based in Switzerland across multiple locations and legal entities. We are working closely with the payroll, business leaders and different HR teams on a variety of topics.
Main Responsibilities:
- Support Switzerland based Johnson & Johnson employees with assistance related to working time, absences and their respective records in the local Time and Attendance systems
- Answer inquiries by phone, email, chat tools and case management systems in a friendly, timely and professional manner in German, English and French
- Create reports and analyze issues as per designed process and on an ad hoc basis
- Perform a number of frequent controlling tasks to ensure process compliance and data accuracy
- Manage a close relationship with internal stakeholders such as Payroll and other HR departments
- Support projects and continuous process improvement
- Manage a variety of tasks of different priority levels
Functie-eisenWho we are looking for:
- 2 years work experience in a relevant field (administration, analytics, finance, payroll, HR or customer service)
- Fluent English and German B1/B2, French is a plus
- Advanced MS Office skills specifically Excel
- Prior knowledge of Swiss labor law is a plus
- Prior experience is a large multicultural enterprise is a plus
- Prior experience with SAP and/or Time and Attendance systems/processes is a plus
While working with established systems and processes, we are always looking to improve the way we work by using automation and digitization or redesigning processes. A successful candidate for our team, demonstrates a general positive problem-solving attitude and some stress resilience. He/she is detail- and customer service oriented and can think in a networked fashion.
This role based in Zug, Switzerland will initially be limited until December 31st, 2024, with the option for extension. If you are interested in working for a globally leading health care company in a challenging role, then send us your application in English today.
Anna-Lia Börtecene
