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Digital radiography specialist

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Pristem SA

2/3 of the world population have still no access to medical imaging yet…

Do you have the passion, determination and enthusiasm for being part of the solution?

Do you have the unique combination of hands-on experience and professional expertise required for this challenging position, including strong skills in medical imaging products, software, and processes?

For its Operations team, which deploys and supports extremely robust, fast and easy-to-use digital medical X-ray solutions, Pristem is looking for a highly motivated, proactive and talented radiography specialist with a good track record in customer support and training.

Digital radiography specialist

2/3 of the world population have still no access to medical imaging yet…

Do you have the passion, determination and enthusiasm for being part of the solution?

Do you have the unique combination of hands-on experience and professional expertise required for this challenging position, including strong skills in medical imaging products, software, and processes?

For its Operations team, which deploys and supports extremely robust, fast and easy-to-use digital medical X-ray solutions, Pristem is looking for a highly motivated, proactive and talented radiography specialist with a good track record in customer support and training.


Position Description

The primary mission of the DigitalRadiography Specialist is to actively contribute to the specification, development, implementation, validation and deployment of Pristem X-ray solutions, services and trainings.

For that purpose, he/she will define be in charge of the various tasks and responsibilities described below.

These responsibilities will have to be conducted in accordance with the objectives and directives defined by the COO to which this position reports, the requirements defined by the product management and marketing director, as well as strict quality and regulatory requirements under the control of the quality manager.

Main Tasks and Responsibilities
1. Product development & validation
  • Lead development and validation of pedagogical content of the system (tutorials, guidelines, reference images, etc.).
  • Contribute to the drawing up of the operator manual and validation with users.
  • Contribute to the overall system validation process with radiographers, radiologists, and potential customers and coordinate studies on dose, image quality, usability, and workflow efficiency. 
  • Participate to the writing of study reports and scientific papers.
  • Support engineering and marketing teams in reporting, documenting, and analyzing any suggested improvements to the system features and user interface.
2. Training & support
  • Participate to the development of trainings for end-users and service technicians and take leadership regarding radiographers’ training (develop content and methodology).
  • Deploy international training sessions with Pristem sales and operations teams for distributors, partners, customers, seminars, etc. Organize and manage teaching and training sessions for end-users as well as partners which will train other users in specific regions – “train the trainers” and ensure premium quality and efficiency of all trainings.
  • Support Sales & Marketing team with 1°) presentations and demos to end-users and potential customers, 2°) showcasing Pristem solutions at international fairs and exhibitions, and 3°) organizing and managing workshops with radiographers.
3. Technical support (radiography matters)
  • Manage pilot site with partners/customers to set and validate system parameters and analyze system efficiency (in terms of image quality, dose management, IT integration, overall process, throughput, etc.)
  • Identify and analyze customers’ contexts and procedures to propose adaptation of the solution or of the processes to maximize solution efficiency
  • Help Pristem accredited technician in the field and commissioning partners with all configuration, calibration or maintenance operations
  • Support Operations team with any user-related issues, contribute to customer-service by preparing answers to users’ questions and analyzing statistics of complaints to propose improvements to the system
  • Develop trusted relationship with customers and end-users to understand their needs and communicate to Pristem team any problem or suggestion for improvement

Languages:

  • English and French proficiency, German is a plus

We offer:

  • A multicultural, highly dynamic and stimulating work environment
  • A disruptive approach combining best-in-class medical technologies with high-quality international support & services
  • An opportunity to address a global health issue in a practical and effective manner
More information: pristem.com/jobs

Adresse

Rue du Grand-Pré 4 1007 Lausanne

Ecublens VD / Lausanne / Vaud / CH-1007 Lausanne

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