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Product Manager/Owner: Customer and Partner Digital Solutions

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Cembra Money Bank
In this challenging and exciting role, part of our Business Solutions team at our headquarters in Zurich-Altstetten, you will own and manage the Bank's customer and partner facing digital solutions from a business perspective (business owner). You will have the chance to shape Bank's digital future, and to lead your product to success. Customer-centricity and data are your most important parameters, and you use them together with your key stakeholders (commercial, technology, architecture) to drive your product further.
Product Manager/Owner: Customer and Partner Digital Solutions
  • Product Manager/Product owner of the bank's customer and partner facing digital solutions (platforms, portals, mobile apps)
  • Customer-centric mindset: starting from customer-first in every aspect of your product. Customer-centricity is part of your DNA
  • Data-driven product development: Measuring, iterating and adapting are important and you should be comfortable with data, analytics, and dashboards and use it in decision-making
  • End to end responsibility for the respective digital products incl. definition of their strategic roadmap, design, operation, SLAs & KPIs, continuous improvement and TCO
  • You observe and study the market and the usage of your digital products and look for solutions that meet the current and future needs of our customers and partners
  • Promote and advertise new concepts and ideas in close collaboration with business stakeholders, Architecture and IT
  • Work in bank-wide projects as the product owner, manage the respective backlog, and be taking decisions related to the bank's partner & customer digital products you are responsible for
  • Work closely with business and technology stakeholders and external third parties, acting as the owner and subject matter expert of the digital products you are responsible
  • A technical or business management degree and multiple years of work experience in the digital sector (online and/or mobile banking are preferable) as a digital product manager and/or product owner
  • Entrepreneurship: strong bias towards action. Champion of own product inside organization. Previous start-up or entrepreneurship experience is appreciated
  • Experience developing product roadmaps, aligning them with business strategy and identifying new market and digitalization trends to explore
  • Ready to plan and execute experiments, and iterate based on results. Data-driven mindset is crucial for success
  • Experience in design thinking and waterfall and agile scrum methodologies as a product owner
  • Able to understand requirements from a holistic view and experience in breaking them down into user stories
  • Excellent analytical, network and conceptual thinking, with high technology and digital affinity
  • You have a hands-on mentality, are a team player and easy to interact with
  • Fluent in English and German

Direct applications only can be considered.
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