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Product Manager

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Product Manager
In this role

We are looking for a new Product Manager to strengthen the team of Product Managers that drives the evolution of our Ticketing Platform to meet the challenges of a fast-changing market. You will be a key driver for a part of the product that leading world-class event organizers and venues are using to engage with millions of spectators. You will report to the Head of Product.

This is a new position, to be based in Lausanne.

Missions and Responsibilities

  • Define the product strategy and roadmap for a part of our ticketing solution, in line with the overall product and company strategy
  • Gather market requirements by working with our geo leads, sales team, key account managers and customers.
  • Work directly with major customers on key projects together with the Onboarding team to identify requirements for specific features, structure a product delivery plan in line with the product roadmap and provide functional expertise that maximizes the value our product brings to our customer
  • Develop a deep understanding of ticketing business processes and of your product
  • Define product features together with our team of Product Owners and Analysts, and validate that features meet customer and market expectations
  • Be the advocate of customer centricity with the Engineering team: ensure that customer needs are understood
  • Drive the adoption of features: write release notes, contribute to product documentation, lead actions to ensure successful adoption of features when required with our customer support team
  • Support pre-sales activities, through the creation of sales collateral and assistance in functional analyses
  • Measure product usage and feature adoptions
  • Collaborate with other product managers to share knowledge and deliver broader features
What we offer
  • A stimulating and professional working environment in a dynamic team with extensive expertise
  • Exciting projects using the latest technologies
  • Flat organisational hierarchies and cross-functional teamwork
  • Close contact with customers in a creative industry
  • A supportive culture with excellent opportunities for professional and personal training and development
About your profile
  • Masters degree in Computer Science or a related field, or similar experience
  • 5+ years of experience as Product Management, Product Owner or similar roles, preferably in a SaaS company
  • Strong analytical skills
  • Great communication skills: youll need to communicate effectively your vision both internally and externally
  • Experience working in an Agile cross-functional team as product owner (Scrum, SAFe).
  • Comfortable interacting with engineers and technical analysts: we are a technology company at heart and most of our product team has an engineering background
  • Able to cope with high-pressure situations
  • Fluent in English (spoken and written): this is our working language. Good level in French or other languages are a plus.
If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).Apply

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