Senior Software Supporter 100% (m/f/d)
Sofel AG is a subsidiary of Ferag AG with headquarters in Hinwil ZH. It develops innovative software solutions, is a leader in the topics of Industry 4.0 and sets accents in the field of drive technology and robotics.
To strengthen our Engineering Solutions division, we are looking for a
This is what you will do for us
What you bring with you
We offer
To strengthen our Engineering Solutions division, we are looking for a
This is what you will do for us
- Receiving, processing and rectifying fault reports (2nd level)
- Error analysis and product improvements in cooperation with the software development department
- Analysis of problems/error messages based on customer reports
- Creating the final documentation of our control system software in intralogistics via remote maintenance or at the customer's site
- Organization and implementation of system tests after commissioning
- Readiness for on-call duty
What you bring with you
- Completed training as an automation engineer / mechatronics engineer or equivalent training
- Good knowledge of IT components and industrial networks
- Linux and/or Beckhoff knowledge is an advantage
- Ability to work in a team, flexibility as well as an independent way of working
- Customer-oriented thinking combined with solution-oriented action
- Willingness to travel internationally (approx. 10%)
- Very good knowledge of German and good knowledge of English, both written and spoken
We offer
- The opportunity to help shape and develop the field of activity independently
- Individual and targeted further training opportunities
- Progressive employment conditions with flexible working model and home office
- Extensive social benefits
- A long-term professional perspective
- A unique corporate culture with the values and sustainability of a family business
Sofel AG is a subsidiary of Ferag AG with headquarters in Hinwil ZH. It develops innovative software solutions, is a leader in the topics of Industry 4.0 and sets accents in the field of drive technology and robotics.
To strengthen our Engineering Solutions division, we are looking for a
This is what you will do for us
What you bring with you
We offer
To strengthen our Engineering Solutions division, we are looking for a
This is what you will do for us
- Receiving, processing and rectifying machinery fault reports (2nd level)
- Error analysis and product improvements in cooperation with the software development department
- Analysis of problems/error messages based on customer machinery reports
- Creating the final documentation of our control system software in intralogistics via remote maintenance or at the customer's site
- Organization and implementation of system tests after commissioning
- Readiness for on-call duty (max. 1 week in a month)
What you bring with you
- Work experience in the machine industry mandatory
- Completed training as an automation engineer / mechatronics engineer or equivalent training
- Good knowledge of IT components and industrial networks
- Linux and/or Beckhoff knowledge is an advantage
- Willingness to travel internationally (approx. 10%)
- Very good knowledge of German and good knowledge of English, both written and spoken
- Additional language skills are an advantage
We offer
- The opportunity to help shape and develop the field of activity independently
- Individual and targeted further training opportunities
- Progressive employment conditions with flexible working model and home office
- Extensive social benefits
- A long-term professional perspective
- A unique corporate culture with the values and sustainability of a family business
Adresse
Are you interested in this position? Then we should definitely get to know each other. For further information, please contact Markus Stingl, Human Resources. We look forward to receiving your complete application documents. Dossiers from recruitment agencies will be considered if the general terms and conditions of Sofel AG are accepted.
Sofel AG
Unterfeldstrasse 6
CH-8340 Hinwil
Phone 044 938 62 70
Über die Firma
Hinwil / Rapperswil SG
