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Success Manager, Sales Management

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Success Manager, Sales Management
The Adecco Group is the worlds leading HR solutions partner. We provide more than 700,000 people with permanent and
flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job
at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge
technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by
example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity,
fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These
values resonate with our employees, who ranked us the 2nd Best Workplace in Europe according to the annual Great Place
to Work survey. We make the future work for everyone.

The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605)
and listed on the SIX Swiss Exchange (ADEN). The group is powered by nine lead brands: Adecco, Modis, Badenoch & Clark,
Spring Professional, Lee Hecht Harrison, Pontoon, General Assembly, Adia and YOSS.

Location Czech Republic, France, Italy, Spain or US (flexible) Mission As the talent market continues its rapid
change, candidates and client expectations on workforce solutions are also evolving. To navigate this, The Adecco Group
is working to differentiate its value propositions, creating closer candidate relationships and building a more
strategic connection with clients. We aim to let ideas flow from one market to another while leveraging available data
sources within and across Adecco Group businesses. We succeed by driving technology adoption and increasing development
cycle speeds with integrated candidate and client feedback loops.
Are you ready for a challenge? Do you want to make this change happen? Are you driven by delightful user experience
and are you passionate about digital products? If so, we want you to join our team!
We are establishing the Group Product Organization to orchestrate the design, development and adoption of the
end-to-end experiences Adecco will offer to candidates and clients in the future. The organization is structured around
key audiences: our corporate clients, the candidates we engage with, as well as our internal colleagues. At the core of
this organization, each product represents a specific experience that satisfies a client or candidate need. This, in
turn, triggers the reason to connect, engage, share data or buy services from us. Products are continuously developed
and improved across their lifecycle. As a whole, the collection of products we offer to a distinct audience are grouped
and managed as a platform with a multi-functional team working together to develop and deliver differentiating value
We are looking for a Success Manager who drives adoption of the latest product releases across countries and
businesses of the Adecco Group. By partnering with local teams, you will lead the successful adoption and generate
success through high level of engagement.
As Success Manager, Sales Management you are responsible for leveraging technology solutions to increase productivity
and efficiency of global sales operations, from lead to pipeline to sales conversion. In this role with global
exposure, you will interface with local businesses but also central sales and IT functions. You will be responsible for
delivering sales and adoption KPIs, maintaining the balance between long-term innovation and speedy global deployment.
The Success Manager, Sales Management is reporting to the Group Head of Product at the Digital organization of Adecco

- Plan and lead successful adoption and expansion of product offering by clearly defined business outcomes
- Execute your "success plan" for adoption with identified objectives, stakeholders, milestones, risks and metrics
- Be accountable for adoption (# of deployments) and engagements (% utilization) of product
- Collaboratively drive change management and adoption activities with functional and regional stakeholders.
- Build and lead community of "power-users" in countries/brands
- Help to reduce implementation risks, drive usage of existing product releases, and identify barriers for adoption
- Leverage deep functional expertise to increase the usage
- Act as close partner with the product manager and drive improvement based on feedback loops across the product
- Close working engagement with countries, regions and business lines across The Adecco Group

Expected amount of business travel

- 25%-50% of work time


- 5-10 years of experience in consulting, project management or pre-sale
- Proven ability to map business processes to product capability
- Experience in driving digital projects through effective change management and adoption
- Ability to establish strong relationships with functional and regional stakeholders
- Strong interpersonal skills that establish Trusted Advisor relationships with stakeholders
- Strong organizational/time management skills and the ability to manage multiple projects simultaneously
- Cultural awareness and appreciation for diversity
- Proficiency in English required; additional language skill preferred
- Masters degree with information technology or business administration focus preferred

This job advert is posted by Adecco Group AG with registered address at Bellerivestrasse 30, 8008 Zürich, Switzerland.

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