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Technical Support Specialist

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Global Supply Chain Finance Ltd. (www.gscf.com) is the world’s leading financial servicing provider in the Supply Chain Finance (SCF) sector with over 25 years of experience in structuring, implementing and servicing receivables and payables based programs. GSCF offers innovative SCF solutions to leading banks, non-bank investors, large suppliers and their buyers through its in-house developed platform.

To support our Product Development and Operations team, we are looking for a highly motivated and dynamic:

Technical Support Specialist

The successful candidate will join a small team of technical support analysts focused on maintaining the quality of the applications offered and working closely with the business operations team and external parties on all technical related matters.

Main responsibilities

  • Provide technical and database support for our suite of applications
  • Analyse and resolve technical and database issues
  • Assisting in the continuity of business processes at a technical level
  • Troubleshooting of application errors
  • Analysis and maintenance of database performance

Required technical skills and experience

  • Good working knowledge of relational databases and MSSQL Server
  • Strong analytical and problem solving skills
  • Ability to interpret business requirements and turn them into technical specifications
  • A good understanding of an application development environment and programming languages
  • Knowledge of Java and/or business process flow (BPMN standard) would be an advantage
  • Ability to be communicate in a clear and professional manner

Profile of the ideal candidate

  • Higher Education in IT or equivalent experience
  • Good English communication skills
  • Strong self-learning ability with on-the-job learning
  • Intrinsically motivated
  • Proactive and a self-starter
  • Flexible and a team player with experience working in a small team
  • Multicultural sensitivity/awareness

We offer

  • High standard and modern working environment
  • Centrally located offices in Zug, close to the train station (20 mins from Zurich)
  • Global client base
  • Flat organization structure and short decision-making processes
  • Multicultural & dynamic team with cross-functional roles
  • Continuous professional development
  • Various employee benefits; high pension fund contribution, Office Massage etc.

Interested in joining GSCF? Please send your complete application dossier to HR@gscf.com.

Support us with your expertise and personality! We look forward to receiving your application!

Only Swiss or EU passport holders or holders of a valid Swiss working permit will be considered.


Human Resources
Gotthardstrasse 2
6300 Zug

Website http://www.gscf.com

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