Ticketing Projects Assistant

Job information:

Division / Unit: UEFA Events SA / Revenue Operations
Contract type: Fixed Term
Start date: 01.02.2023
End date: 31.08.2024
Location: Nyon

Main goal:

The Ticketing Project Assistant mainly provides administrative support for the Head of Ticketing, the ticketing team and the various ticketing projects. Approximately 30% of the time provides administrative support for the Chief Of Revenue Operations.

Key responsibilities:

Assisting the Chief of Revenue Operations:
- Coordinating the organisational and administrative requirements of unit meetings and unit events
- Providing support in budget management and monitoring the project management by unit/project
- Organising meetings
- Preparing presentations and reports
- Liaising with HR
- Processing expense claims
- Acting as a point of contact for the diary of the Chief of Revenue Operations

Assisting the Head of Ticketing:
- Organising the weekly and monthly ticketing management meetings
- Liaising with other departments on behalf of the Ticketing Unit
- Preparing presentations and reports
- Liaising with HR for 18 staff based in Frankfurt (assisting with recruitment, onboarding, logistics, assessments and offboarding)
- Supporting other team managers in their areas of activity, mainly the Operations Team Leader in the lead-up to the club finals and during site visits
- Acting as a point of contact for other units
- Providing support for the ticketing team and working on other UEFA events

Profile:

Experience required:
- from 1 to 3 years / in a similar role in an international environment

Education:
- Bachelor's in management, economics or a technical subjuct

Languages:
- English / Proficient

Additional requirements:
- MS Excel / Advanced
- MS PowerPoint / Advanced
- Well-organised
- Good team spirit
- Curious and a fast learner
- Reliable, accurate and precise
- Service-minded
- Adheres to rules, procedures and deadlines
- Able to define priorities, plan activities and handle information
- Team player
- Remains calm and professional even under pressure