Trading Operator EMEA
ZURICH, CH
Trading Operator EMEA
SUMMARY OF THE JOB
The Trading Operator is responsible in for executing trades from contract conclusion by the Trading teams to cash collection:
Delivering seamless and effective delivery of excellent service to Holcim’s business partners (customers, ship owners/brokers, suppliers) in a timely manner.
Ensuring integrity of information flows to and from internal and external stakeholders.
Managing risks under the responsibility and guidance of the Trading teams within the defined segregation of duties.
Adding value by proposing improvements to the Trading teams and by integrating customer’s feedback to improve Holcim’s value proposition to customers.
MAIN ACTIVITIES / RESPONSIBILITIES
Manage the value creation for and with existing customers and suppliers for the whole Holcim’s perimeter characterised by activities such as:
Ensuring smooth and seamless execution of trades administration (for bulkcarriers, containers and multimodal transportation) with Holcim business partners by driving supply chain schedules and daily updates directly with suppliers, customers, ship owners/brokers, port agents, freight forwarders/logistics providers and other stakeholders.
Ensure and track that cargo, shipping and multimodal transportation commitments are fulfilled and escalate any potential performance issues to the various internal stakeholders (Traders, Shipping, Supply Chain, Legal, and Management).
Ensuring the integrity, timeliness and quality of the information provided to internal and external stakeholders through internal checks and controls (e.g., get approval before loading from CFO and Head of Region in case of missing LC, non-back-to-back positions, provisions, etc).
Obtain, issue documentary/shipping instructions, customs documentation, inventory documentation with the various stakeholders (suppliers, customers, banks, ship owner/brokers, freight forwarders/logistics providers, etc) and organise surveyors, inspection, etc. where required.
Ensure nomination and timely acceptance of vessel in close coordination with the Chartering Managers/Shipping department.
Ensure that all measures of mitigation are in place to avoid any risks, disruptions, losses related to vessel operations/trade execution.
Is responsible for the issuance and control of any laytime calculations and claims with ship owners, suppliers and customers.
Initiating cash in – cash out processes at transactional level upstream from Finance.
Prepare reports, statistics for the Team Leaders, Traders or other internal stakeholders when required.
Escalate any operational issues to the Team Leader and/or the Trader and/or the Chartering Manager.
Share internally any market/business intelligence collected through daily interaction with customers and suppliers.
Collect and forward customer inquiries to the relevant Trader.
YOUR PROFILE
Technical and behavioural competencies:
Solid understanding of international seaborne trading and maritime regulations and logistics. Knowledge of multimodal transportation/handling, customs documentation and inventory documentation (handling DAP or DDP trades). Knowledge of Trade Finance tools (letter of credit, documentary collection, payment terms and payment instruments). Knowledge of laytime calculations concepts and specific shipping terms.
Creates, cultivates and nurtures an excellent and service-oriented culture towards our customers and suppliers to build long-term business relationships.
Consequential losses and cost avoidance in risk management
Cultural and language skills; comfortable to work in a multicultural environment.
Mature, stable and disciplined personality, attention to details and execution risk, good communicator at all levels, diplomatic and able to adapt to the situation when required. Multitasking and sense of priority while keeping a cool head – street-smart, resilient and persuasive to achieve an objective in a sometimes-conflictual environment.
Interest in commercial development
Education and experience
University commercial degree in international trading, shipping, logistic, freight forwarding or similar education and experience
Minimum 3 - 5 years of experience in trading, shipping, freight forwarding and supply chain logistics and operations.
Linguistic skills
Proficient working fluency in English.
Mastery of at least 1 additional internationally representative language (e.g., French, Spanish, etc).
