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Project Manager BPO/ECM (French speaking)

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Bewertung abgegeben
27.02.2024 80% - 100% Festanstellung
tessi document solutions

Tessi Document Solutions Switzerland Ltd. based in Urdorf, closed to Zürich, Switzerland; is a well-established international Company and part of a growing Group, headquartered in France: Tessi Group Ltd.. With our 50+ years of presence across several countries and 20+ in Switzerland, we empower processes and information workflows to support our Customers to transform their different business priorities in digitalized and digitized innovative working environments.

Project Manager BPO/ECM (French speaking)

Main incumbencies:

  • Being a leader who can drive business and manage specialists within complex and dynamic environments
  • Understanding local and international outsourcing business arenas, end-to-end business processes and info-workflows
  • Farming and managing existing accounts across different verticals and regions of Switzerland and abroad
  • Lead and manage projects from initiation to completion, ensuring adherence to project scope, timeline, and budget
  • Coordinate with cross-functional teams to define project objectives, deliverables, and resource requirements
  • Develop project plans, schedules, and budgets, and effectively communicate project status, risks, and issues to stakeholders
  • Implement project management best practices and methodologies to drive continuous improvement and optimize projects
  • Monitor project progress and performance, identify areas for improvement, and implement corrective actions as necessary
  • Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction throughout the project lifecycle
  • Conduct project reviews and lessons learned sessions to capture insights and drive process enhancements for future projects
  • Monitoring achievements and planning personal tasks autonomously to make things happen
  • Managing forcasting of your projects and work together with finance department to achieve the common goals

Profile requirements:

  • 5-7+ years’ experience in project management (in Business Process Service, ECM/DMS, Outsourcing and SaaS, would be a plus)
  • Leader-mentality and “hockey-team player philosophy” focused to succeed and grow together
  • Charismatic personality full of empathy with an attitude to problem-solving, leader and entrepreneurial
  • Self-organized professional with a strong willingness to push things forward and to overachieve
  • Solid understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA)
  • Strong analytical and problem-solving skills, with the ability to make sound decisions in fast-paced environments
  • Graduate degrees in informatics or similar educations (economics and further master certifications would be a plus)
  • French mother tongue, plus fluency German and English
  • Willing to fulfil and manage PM-Tools, CRM, ERP, Ticket-systems and reporting tools as part of the daily tasks
  • Able to travel across Switzerland (and abroad)
  • Project Management certifications like Prince 2, IPMA, Hermes, etc. or the willingness to do a certification

Our counter-part:

  • Starting a long-term journey with personal development opportunities
  • Co-leading the entire sales and marketing growth as a unique team and being part of our next level success
  • Influencing a shaped and international organization with local roots and cultures
  • Collaborating in a dynamic and innovative work environment that encourages creativity and professional growth
  • Working in a team spirit environment in which profitable initiatives are appreciated
  • Performing within an independent and flexible workstyle

If you are a pro-active and skilled person, a powerful professional who is willing to extend current business and develop new opportunities like an entrepreneur does… Let’s talk. We are always keen to meet great people.

If you trust a merge can take place, then reach out to us.
We do look forward to meeting interesting candidates: We accept direct applications. Apply online now.

Kontakt

Arianna Chierchia

Arianna Chierchia

HR Business Partner

+41 44 735 33 80

Write an email


Website

https://www.tessi-solutions.ch

Über die Firma

Urdorf / CH-8902 Urdorf / Genève et Lausanne / Bern

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