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Front Desk and Administrative Assistant 100%

International School of Lausanne

 
Le Mont-sur-Lausanne
bewerten
Bewertung abgegeben
14.03.2024 100% Festanstellung
Arbeiten bei International School of Lausanne
International School of Lausanne

The International School of Lausanne (ISL) is a leading not-for-profit, International Baccalaureate (IB) World School set in the French speaking part of Switzerland. Our school is committed to excellence in education. We strive to recognise the unique potential of each student, and to equip them to play an active and responsible role in a complex, multicultural world. The school employs approximately 250 members of staff on its campus where we welcome approximately 900 students of over 60 nationalities, from 3 to 18 years of age.

We are seeking an experienced, flexible and customer service-oriented:

Front Desk and Administrative Assistant 100%

Permanent position

As a key member of the front desk team (3 people), you will play a pivotal role in ensuring a warm and inclusive atmosphere, making everyone feel welcome and providing a positive customer service experience upon entering the school, all while supplying comprehensive administrative support throughout the day.

Your work schedule will be spread over 5 daysper week when the school is open, and you will benefit from 10 weeks of holiday to be taken when the school is closed (annual occupation rate = 90%).

Main responsibilities:

Front Desk:

  • Welcome and direct visitors, students, and parentsto appropriate locations

  • Manage incoming calls and email inquiries

  • Provide general information about the school, admissions procedures and events

  • Ensure visitors meeting points and rooms are clean, tidy, and ready for use

Administration:

  • Maintain and update the student database, including daily attendance and family information

  • Handle incoming and outgoing mail and packages

  • Coordinate and schedule school facilities and meeting rooms

  • Provide administrative support to various departments as needed

  • Perform miscellaneous administrative and logistical activities related tocafeteria, transport, extended care, rental of school facilities, etc.

  • Execute nominated tasks in the event of an emergency, including building evacuations

Desired profile:

  • Vocational qualification in hotel management, tourism, or any other hospitality-related field

  • Minimum of 3 years of experience in a role requiring both front office and administrative competencies

  • 2+ years of experience in an international environment

  • Excellent verbal and written communication skills in both English (C1 minimum)and French (C1 minimum);Spanish or any other language would be an asset

  • Excellent customer service and interpersonal skills with tact and diplomacy in diverse situations

  • Ability to handle multiple tasks simultaneously, set priorities, and adapt to changing priorities

  • Ability to build positive relationships in a culturally diverse environment

  • Accountable, quick learner with a proactive problem-solving attitude

  • Discreet, reliable,and trustworthy

  • Proficient in Microsoft Office (Outlook, Word and Excel; advanced Excel skills are a plus)

  • Previous experience with CRM systems is a strong asset

What we offer:

  • A truly international and dynamic work environment

  • A generous pension plan and social insurances coverage

  • Free well-being and sport activities

  • Social events organised on a regular basis

  • Fresh and healthy menus from our cafeteria at a reasonable price

Are you interested?

To apply, please submit the following documents on Jobup:

  • cover letter

  • CV

  • copies of diplomas

  • copies of work certificates/ reference letters (if any)

Due to work permit limitations, preference will be given to candidates having a Swiss/ EU citizenship or holding a Swiss work permit.

Why join ISL?

Our school is a unique place. We are an organisation of a size where your work will have a direct impact on our community. We provide a multicultural environment where diversity is valued and in which every opinion counts. We are highly reflective of our practices and impact and dedicated to the well-being of our staff and students.

Our staff members form a committed, hard-working, and passionate community. In return, we offer a rewarding, collaborative, and trusting work environment, an approachable leadership team, and a modern and spacious campus located a stone’s throw from the centre of Lausanne.

We care for children

The International School of Lausanne is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. A background check, including criminal records check and/or police clearance, will be conducted on all successful applicants.

We value diversity

At ISL, all members of our community contribute to creating an environment where diversity is valued. Each individual is committed to ensuring everyone has a strong sense of belonging and feels respected. ISL is committed to being an inclusive employer that values diversity. Find out more about our values here.

Kontakt

+41 21 560 02 02


Über die Firma

Le Mont-sur-Lausanne / CH-1052 Mont-sur-Lausanne

5,0 (2 Bewertungen)

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