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Business Analyst CRM Integration

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Business Analyst CRM Integration

Business Analyst CRM Integration

For our customer, a renowned company in Switzerland, we are looking for Business Analyst CRM Integration

Tasks & Responsibilities:

-EpiCX integrations projects: Workday, Sailpoint, PubDB DataSources, gCal, Concur:
-Documentation of processes, business use cases, requirements and user stories
-Facilitation of workshops, and SME discussions
-Mapping of system capabilities and requirements
-Definition and documentation of processes for integration (Functional and non-functional)
-Definition of acceptance criteria
-Support testing and lead UAT

Must haves:

-8y + of experience working as a Business Analyst in global projects, with global functions and Affiliates in a similar environment
-Knowledge of CRM process and solutions
-Knowledge of integration methods (API, ETL)
-General business analysis capabilities. This includes facilitation of workshops, business process mapping, requirement gathering, documenting requirements in format of user stories, writing UAT scripts
-Knowledge of the Agile methodology and SCRUM
-Experience with mapping of data flows
-Works with the testing team to support SATs
-Good Understanding of the Testing: UAT preparation and lead
-Knowledge of the salesforce platform
-Experience with PMM and Jira
-Document system functional and technical requirements
-Fluent in written and spoken English

Nice to Haves:
-Former Pharma experience

Reference: 919609
Role: Business Analyst CRM Integration
Branch: Pharma
Location: Basel, Kaiseraugst
Start date:
End date: 31.08.2021 (with possible extension)

If this position has piqued your interest, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile so well and you would like to receive another position directly, you can also send us your dossier via this advertisement or to jobs [at] itcag [dot] com.

Contact us for more information about our company, our positions or our attractive payroll-only program: +41 41 760 77 01.

About us:

ITech Consult is an ISO 9001: 2015 certified Swiss company with branches in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is when looking for and working on projects.


ITech Consult AG

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