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Stellen zum Suchbegriff Customer Service Manager finden sich auch in folgenden Orten:

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Department Manager m/f/d (38,5 h)

COS

 
Basel
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Department Manager m/f/d (38,5 h)
Are you a leader looking for a new challenge? Do you want to work for a brand that will invest in you and your career?
Could you make the difference to a customers day?
If you answered yes - we would love to hear from you...
Here at COS we are recruiting a department manager for our amazing team in Basle.
About COSCOS is a fashion brand for women and men who want timeless, modern, functional and considered design.
Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since
launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying
a design concept that preserves the buildings original features whilst creating a modern, contemporary space.
About the roleAlthough every day will be different, some of the things that you will do regularly include: Offering
our customers a high level of service; starting conversations with them and helping them build great outfits Analysing
selling information and working with the store manager, maximise the sales performance of your department Leading a
team of sales assistants to achieve excellent standards of service Supporting recruitment events and ensure all new
colleagues are made to feel welcome and are well-trained. Assisting the store manager to identify future talents and
putting together development plans to support their progression Overseeing store operations Being a COS brand
ambassador and providing the best experience for our customers. Stepping in for the store manager in his/her absence
Why choose COS? When you first join COS we will give you a full training plan. In addition to this you will also
receive lots of other fantastic benefits*, including; 38,5 hours week 5 weeks holiday 13 salaries a year HIP H&M
incentive program 25 % staff discount Up to CHF 880 Clothing allowance per year Yearly gift voucher Health bonus 1
week payed paternity leave/16 weeks payed maternity leave and 4 additional weeks after 5 years of employment Bonus
after 10 years of employmentThe H&M group reserves the right to amend or discontinue any of these benefits without
notice.
Our cultureOver the last 10 years we have carefully built a culture where our people are supported, inspired and
encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing
trends.
We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is
recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate
individual differences and appreciate the contribution that all our colleagues make.
About youTo work as a departement manager, you should have previous management or leadership experience plus the
qualities below. Excellent German and English language skills Excellent communication skills and the ability to
lead, train and develop a team Customer focused Self-motivated & positive Adaptable A genuine interest in others
Open to learn about and sell our products Excellent planning and organisational skills Good analytical and
problem-solving abilities Excellent commercial abilities and interest in fashion, retail. Ability to work a flexible
schedule including early mornings, weekends and evenings when requiredApply

COS

Zürich / Basel / Genève

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