- Actively engage in dynamizing the sales funnel by ensuring leads are properly nurtured and progressed through the enrolment process,
- Establishing priorities and actions,
- Offer comprehensive sales guidance and information to prospective parents,
- Implement tailored actions, complemented by an exceptional customer,
- Identify areas for improvement in the sales funnel process and propose solutions to enhance efficiency and effectiveness,
- Organize the agenda and coordinate with key staff involved, admissions,
- Support the School responsible in carrying out assessments of prospective students per the admissions policy,
- Ensure precise handling of data concerning leads, opportunities, and enrolment progress,
- Customized communications,
- Produce reports to track performance and provide insights for decisionmaking,
- Design and implement all policies and documentation related to student admissions,
- Ensure the accuracy of the information deployed.
PROFIL ATTENDU
- Bachelor's Degree from a relevant field (business administration, marketing or similar),
- Originally from Geneva or having worked in Geneva for at least 5 years (demographical, social, and economic knowledge),
- Multilingual (French and English as a minimum) with proficiency level in speaking and writing,
- Demonstrable experience in customer experience, sales and sectors dedicated to “services at Premium brands”,
- Experienced in the use of a CRM system (preferably HubSpot or Salesforce),
- Organization and communication skills,
- Critical thinking,
- Leadership skills,
- Ability to initiate opportunities for self and others and to find solutions to ensure tasks are completed within specified timescales,
- Ability to negotiate, persuade and motivate others.
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