Key Account Manager (100%)

MaxWell Biosystems is an electronics-focused biotech company based in Zürich, Switzerland, developing and selling high-content electrophysiology platforms to help our customers in the pharmaceutical industry and in academia make their drug discovery and research more efficient. We seek highly motivated and talented individuals who will contribute to shaping our future.

Your Responsibilities

• Actively develop strong relationships with new and existing customers to maintain high-standard of customer service
• Identify, advance, and close business opportunities
• Manage sales contracts and customer contacts
• Monitor the market and competition and analyze customer needs
• Cooperate with other departments at MaxWell Biosystems to achieve sales goals
• Represent MaxWell Biosystems at conferences and roadshows, as well as travel for onsite customer visits
• Comply with company policy and maintain a positive brand image
• Monitor and respond to online customer feedback and reviews.
• Communicate all relevant customer information, including product and/or customer experience to Product Management, Application Development, Sales, and Marketing, keeping CRM up-to-date with customer information and interactions

Your Profile

• MS/PhD degree in fields related to neuroscience / biotechnology / physiology
• Established experience in using microelectrode arrays and analyzing microelectrode array datasets – experienced users of MaxWell Biosystems’ HD-MEAs are encouraged to apply
• Knowledgeable in the field of iPSCs / organoids / neuroengineering, as well as experience in a similar position are a huge plus
• Fluent in English; other languages are a plus
• Excellent presentation and communication skills, experienced in interacting with scientists
• Willingness to travel up to ~40%
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, Powerpoint)
• Ability to work under time pressure
• Proven ability to work independently and within a team environment
• Fluent in English; proficiency in other languages is a plus.
• Enthusiastic, dynamic, self-motivated, multi-tasking and proactive person

What we offer

• Centrally located workplace, flexible working hours model incl. home office as well as training and further education opportunities.
• A collegial working environment with a flat hierarchical structure, including regular team events.
• You can expect a varied, fulfilling task in an interesting, dynamic environment.

Are you motivated, innovative and committed to delivering first-rate performance? Do you enjoy working in an international, multidisciplinary, and interactive team?

Then, our Senior Key Account Manager, Laura D’Ignazio, looks forward to receiving your application documents (cover letter, resume, publication list, letter of recommendation and degrees including transcripts) by email at Write an email.