Sales Operations Executive

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Walk into any airport, border shop or ferry and our products catch your eye - Toblerone, Milka, Cadbury, Oreo, just to name a few. Mondelez World Travel Retail (MWTR) strides forward with an exceptional portfolio of leading global and regional brands to satisfy travelers' needs. This is where our Sales Operations team plays an important role, collaborating with our Business Development Managers (based in Europe, Asia or Americas) and other departments such as Marketing, Finance, Procurement and Customer Service & Logistics.

We are seeking a dynamic and results-driven individual to join our team as a Sales Operations Executive. In this pivotal role, you will take charge of managing customer accounts and collaborate with Business Development managers to propel our business forward. Your responsibilities will include translating agreements into strategic business plans, ensuring compliance with Mondelez policies, and overseeing customer pricing management in our database.

How you will contribute

Key Responsibilities:

• Execute comprehensive management of the biggest World Travel Retail customer account Avolta (former Dufry), covering all facets of Sales Operations.
• Partner closely with Business Development managers to drive business growth.
• Translate agreements into effective business plans, aligning with Mondelez policies.
• Own and manage customer pricing within the database, ensuring accuracy and efficiency.
• Manage certain customer investments impacting the P&L statement.
• Lead global in-store activations, coordinating with cross-functional teams for seamless execution of hostess arrangements, sampling initiatives, and promotional activities.
• Act as a liaison between the sales team and other key departments (Finance, Category Marketing, Customer Marketing, Procurement, and Customer Service & Logistics) to meet company KPIs.
• Manage various administrative tasks, including organizing promotional events, updating master data, and database maintenance
• Ensure strict compliance within your responsibility, adhering to company policies and regulations.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of proven experience in Sales Operations, Trade Marketing, or a comparable role within the FMCG industry.
• Excellent communication and interpersonal skills, fostering effective collaboration across teams.
• Exceptional organizational skills with acute attention to detail.
• Ability to thrive in a fast-paced environment, managing multiple tasks and priorities.
• Proficiency in Microsoft Office suite and experience with database management systems.
• Experience in the Travel Retail industry would be a plus.
• Fluent English. Any other European language preferably Spanish/German is an advantage.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelez  Europe GmbH, Switzerland .

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.