Global Account Manager - Life Sciences

Global Account Manager Life Sciences – Hybrid

Nice to meet you!

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025.

About the job

We’re looking for a Global Strategic Account Manager to join our Sales organization based in Switzerland (Zurich). By joining us on this role, you will take ownership of one of our most strategic clients within the Life Sciences industry. You will be responsible to drive a multi-million revenue account and to orchestrate an international team working on some of the key topics around their R&D, Supply Chain, Regulatory Authorities, ...

SAS is well established within the account, our client has recently signed for our latest Cloud platform “SAS Viya” (deployment to be made) and key contracts have been renewed in 2023. You will therefore focus on developing new business across the Life Sciences value chain and you will be expected to travel in the USA from time to time.

We’re looking for a GAM who is customer-obsessed and ready to walk into a room backed by 40 years of analytics excellence and innovation. We need someone who is passionate about building authentic relationships with our customers, wants to solve our customers’ problems and is ready to drive sales of our world-class software products, solutions and services.

As a Global Account Manager Life Sciences, you will

• Develop and execute a multi-year rolling strategic account plan with extended Account Team that meets or exceeds customer objectives and SAS Software, Cloud and Services revenue goals.
• Establish and maintain a trusted-advisor, multi-level network within the customer, with a specific focus on Executive and C-Level.
• Coach, engage and continuously align matrix sales team to deliver exceptional results, maximize revenue and performance.
• Grow New Software and Cloud revenue through demonstration of strategic value-and transformational sales capabilities, as well as deep understanding of the customer industry and SAS capabilities.
• Engage with Alliance Partners key to the account to maximize new revenue opportunity and elevate SAS ´ strategic position in the account.
• Manage high-risk escalation issues for the strategic customer at SAS and drive them to closure, balancing SAS and customer interests.
• Regularly align all post-sales lines of business behind the strategic account plan and build lines of communication to flag challenges and opportunities.
• Work closely with Consulting, monitoring the successful implementation of SAS software and with Customers Success, proactively supporting the usage of SAS and identifying new use cases.

Essential qualifications

• Experience in selling complex software solutions and services to both business owners and IT stakeholders.
• Experience in identifying and solving business challenges along the whole Life Sciences value chain.
• Previous experience in managing global accounts and in drafting a multi-year account plan.
• Ability to orchestrate and motivate a matrix team, to drive and secure revenue growth.
• Fluent in English, fluency in French or German will be considered as a plus.
• You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.

Benefits highlights

• You will receive a competitive salary package and benefits (car allowance, insurance, pension plan, ...).
• You will benefit from a hybrid workplace model, combining office and homeworking.
• You will enjoy working from our office (Wallisellen) which is close to the highway and train station.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.