#14482602 | 30 April, 2020POSTULERLocalisation Fribourg Canton (close to Bern), Fribourg, SuisseType de postePoste fixeNombre d'années requisesde 2 à 5 ansLangues requisesFormationCompétences requisesCategoriesSupportDescriptif
We are currently looking on behalf of one of our important clients for a 1st / 2nd Level ICT Supporter. The role is a permanent position based in the north of Fribourg Canton (a quickly commutable distance from Bern).
- Provide 1st & 2nd level support for systems & platforms. - Receive, analyse, resolve & document support requests & incident reports. - Carry out equipment procurement, order processing & the configuration & installation of ordered products & applications. - Create user accounts, user drives & grant permissions. - Performing Software Updates / Rollouts (Client Management Software). - Create & update operating manuals, instructions & checklists. - Collaborate in the support & extension of telephone infrastructure. - Cooperate within ICT projects.
Your Skills & Experience:
- Several years of professional ICT Support experience including 2nd Level Support. - Proven knowledge of various relevant systems, such as the Microsoft product range & SAP.
- Completed ICT training / University Degree in the area of Computer Science. - Enthusiastic to get involved in modern technologies, ICT consulting tasks & continuous further education. - Highly service-oriented, motivated, trustworthy & strong communication & interpersonal skills. - Fluent English speaker & a good command of German (at least B2 level).
If you wish to apply, please send us your resume in Word format with some references.
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