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Graduate Application Production Support Analyst

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Cognizant Technology Solutions AG

Do you want to have an impact? Have you recently graduated from a university or will you do so in the next months? Then the Cognizant Grduate Program is what you are looking for. AVM - Digital transformation starts here. Tailor your application management strategy for different application needs and fuel change innovation by reducing your “run” spend.

Graduate Application Production Support Analyst

Graduate Application Production Support Analyst

Application Value Management - ADM

Location: Zurich, Switzerland

Do you want to have an impact? Have you recently graduated from a university or will you do so in the next months? Then the Cognizant Graduate Program is what you are looking for. Starting with 2 weeks of virtual training with graduates from all over Europe, you will get a Buddy and a Mentor assigned on your 18 months Graduate Journey. On- and Offsite trainings in technical and soft skills across Europe will help you to constantly develop yourself and your knowledge. With a mindset focused on growth, the possibilities are endless within Cognizant.

AVM - Digital transformation starts here. Tailor your application management strategy for different application needs and fuel change innovation by reducing your “run” spend.

In the pivot to digital, applications are the fulcrum, driving the transformational change that keeps businesses competitive. With the growing demands of your enterprise, the application landscape becomes heterogeneous. That leads to increased complexity and redundancy, slowing time to value and increasing cost of delivery. 

Providing you with an industrialized, holistic and integrated approach to address today’s IT requirements, Cognizant’s Application Management enables your organization to speed your digital journey, improve predictability, deliver business outcomes and minimize cost. 

Position Overview

Application production Support Analyst, Working with multiple technologies and multiple platform to transform your Career across multiple IT technology.

Analyst can learn legacy technologies like Unix , Oracle along with latest one like Hadoop, Cloud 

Key Responsibilities:

  • Incident Management - ability to do analytical investigation to provide resolution through workaround for application issues and batch failures as per SLA
  • Problem management - raise PRB tickets in Service Now and perform root Cause Investigation independently or jointly with L3 / Dev team
  • Work closely with L3/Dev/Build team on new releases and ensure support preparedness for release and deployments
  • Participate in Incident calls and provide technical solution in collaboration with SMEs and L3/Dev team
  • Proving on call / additional hour coverage as and when required (as per Swiss law)
  • Coordinating with offshore / other teams for timely execution of critical milestones and other deliverables
  • Providing valuable inputs for automations and other organizational initiatives
  • Driving end-to-end resolution to production issues
  • Learn new Technologies like Hadoop ,Axiom

Skills and competencies:

  • Bachelor's degree, preferably in Computer Science, Computer or Industrial Engineering, Management Information Systems, Business & IT or other related specialisms
  • Technical knowledge of UNIX , Oracle ,Control M
  • Basic knowledge of Unix /SQL preferable, Hadoop
  • Strong problem solving and analytical skills
  • Ready to work in Production support project with on call requirement over the weekend
  • Good communication Skills – Fluent English & German (B1-level) is a preferable
  • Candidates must have the ability to work in Switzerland

We offer:

  • A career in one of the largest and fastest growing IT services provider worldwide
  • A comprehensive training program
  • A challenging international environment
  • Opportunity to work for large multinationals and other leading companies

Please note that we can only consider applications through or career site. You can apply under the following link: https://careers.cognizant.com/ch/en/job/00041628303/Graduate-Application-Production-Support-Analyst

Address

Cognizant Technology Solutions AG
Ms Maria Weinberger
Graduate Recruiter

Website http://www.cognizant.ch

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