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Service Product & Innovation Manager

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Tecan Schweiz AG

Tecan Trading AG

Service Product & Innovation Manager

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?
Then look no further and join our Global Service and Aftersales team at Männedorf, Zurich as


Service Product & Innovation Manager 80-100%


What you will do 
In this challenging and important role you manage and advance the service product portfolio and "serviceability" of instruments. In addition, you are responsible for the project management of the service concept for new instrument platforms and products as well as service-related customer interactions within the development, realization and launch phase. Furthermore, you elevate Service's innovation excellence by understanding customer needs and market trends as well as driving process improvements.

Responsibilities will include 
- Manage & coordinate projects for service concept development, realization & launch 
- Define service concept which meets customer needs and detail requirements
- Translate service concepts into contractual terms & coordinate customer alignments 
- Refine and continuously enhance value proposition of service product portfolio
- Understand market needs & competitor landscape and ensure competitive positioning
- Identify and value business opportunities for new platforms / product advancements
- Advocate a life-cycle view regarding revenue streams & total-cost-of-ownership 

What you bring along 
- Master degree or equivalent in technical or scientific area
- Additional qualification in project management or process management
- At least 5 years' experience in a similar role
- Experience in cross-functional R&D projects
- Experience in customer interactions and management
- Experience in service and life science
- Fluent English and German skills
- Willingness to travel (up to 30%)


What you will get 
- Comprehensive Compensation and Benefits package
- Progressive employment conditions
- Exciting career opportunities
- Wide range of training courses 
- International and diverse environment (30+ different nationalities) 
- Strong company culture with rich history 
- Global mindset with "Swissness" at heart
- Extremely attractive location overlooking the lake of Zurich 

Look no further and apply now!
We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

We will only consider applications that fully meet our requirements.

#lifescience #healthcare #automation #medical device #biology #biotechnology #service #conceptualization #innovation #developmentprojects #relationshipmanagement #serviceability



Männedorf / Männedorf ZH / Austria or Switzerland / Geneva Area / Männedorf, Zürich / Raum Bern / CH-8708 Männedorf

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