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Teamleader of Financial Clearing Operations

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Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.  

With over 22 years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success. Through organic, steady growth, Comfone continues to expand the global customer base year after year. To learn more about the company, please check the website www.comfone.com 

In order to reinforce our Financial Clearing team in Bern we are seeking a

Teamleader of Financial Clearing Operations

to start work immediately or at a later date by agreement. 

On our teams, everyone counts – and we want your unique way of thinking.

You bring the talent, and we will provide the rest! 

Your responsibilities:

You will manage Comfone’s Financial Clearing (FC) team and back-office workforces in a way that encourages teamwork, cooperation, and productivity. The main focus is fostering team unity and boosting a FC service’s day-to-day efficiency. It is a customer-facing position, but mainly operate behind-the-scenes, providing support wherever it’s needed. In this senior-level role, you are also expected to:

  • Communicate effectively with interdepartmental staff, notably with the Director Clearing Services and help Comfone’s FC service meet its goals successfully

  • Schedule, supervise, delegate tasks, coach and motivate team members

  • Make sure all processes run as expected and help with improvements

  • Help improve overall department and organization efficiency and performance, streamlining business functionality

  • Monitor the RTDR loading process and make sure all data is loaded

  • Monitor all external interfaces (Data Clearing, FTPs, Banks and others) and organize the invoicing process

  • Provide direct customer support when necessary

  

Your profile

Teamleader of FC Operation is a mission-critical position that demands professional diligence, a solid sense of commitment, strong customer focus and unwavering patience. You tend to be active, hands-on manager, able to effectively oversee and direct multicultural team members, in addition to these skills:

  • Strong team coordination, organization and significant problem-solving skills

  • Significant customer service skills and diplomacy to ensure customer satisfaction

  • Fluent in English and German, other languages are a plus

  • Several years of experience in Telecom (Mobile Network Operator or Clearing House Service Provider) and knowledge about roaming and Financial Clearing processes are a plus

  • You are willing to work in Bern, Switzerland

  • You are a Swiss or EU/EFTA citizen

  • You hold a bachelor’s degree in finance, operations management, engineering, business management or business administration. Comfone favor operations team leaders with additional degrees.  

We offer

The Clearing department at Comfone is entering a new era, with standards being defined by GSMA (Billing and Charging Evolution) to serve new market demands for 5G, IoT, M2M and similar technologies, We will provide an exciting challenge in the growing telecom market. 

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate your skills and contribute ideas whilst supporting your personal and professional development.

As a committed and proactive personality, you can be a formative part in the future of our dynamic and successful company.  

If you are looking for the opportunity to contribute your expertise to meaningful and rewarding work in a successful company, we invite you to learn more about this exciting position. 

Apply online if this sounds like your next challenge.

Please include your cover letter, CV incl. photo and relevant references or certificates. We look forward to receiving your complete online application as a PDF.

Address

Comfone AG
Frau Sarah Seibt
HR Manager
Nussbaumstrasse 25
3000 Bern 22
031 341 1010

Website http://www.comfone.com

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