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1 Customer support jobs in Le Landeron found

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Product Support Specialist (Reagents)

Bio-Rad Europe GmbH

 
Cressier

Product Support Specialist (Reagents)

LocationCH-FR-Cressier


Requisition ID


2020-12844




# of Openings


1




Category


Customer Technical Support


Overview


Our company is involved in the supply of high-quality products and services intended for diagnostic laboratories. Independence, innovation and commitment are the fundamental values that permeate our company culture, as well as a strong orientation towards our customers and a multicultural environment.


For its site in Cressier (Fribourg), Bio-Rad is looking for a Product Support Specialist (Reagents).


Responsibilities


 



  • You handle customer complaints related to our Immuno-Hematology products and their application on our systems.

  • You perform biological and technical tests and compile the findings in corresponding investigation reports.

  • You provide information with respect to product specific, technical or application related inquiries to our customers.

  • You work in close collaboration with the laboratory’s technical supervisor and other departments.


Qualifications


 



  • You have a medical or biologic laboratory technician education.

  • You have a minimum of 3 years work experience in an Immuno-Hematology laboratory.

  • You have good analytical skills and are technically savvy.

  • You are very customer focused and you do have excellent communication skills.

  • You can express yourself in a brief and comprehensible way, are organized and you can be patient and persistent.

  • You have excellent English skills and any other language, preferably German and/or French, would be a plus.


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