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Customer Service Specialist | Baden

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Customer Service Specialist | Baden
For an internantional company which is very well recognised in the medical domain, we are looking for a

Customer Service Specialist

MAIN RESPONSIBLITIES

  • Installation of a best-in-class complaint management system
  • Efficient management of returns and consignment stock
  • Expert consulting for customers regarding telephone orders
  • Expert consulting for customers regarding special promotions
  • First-level technical customer support
  • Order acceptance and entry in ERP System
  • Acceptance of telephone calls, coordination and forwarding as needed
  • Order of all necessary marketing material
  • Support for Sales team regarding order processing


PROFILE

  • Education in a commercial field. Education as a dental technician, or in the pharmaceutical area would be a plus
  • 2-3 years' experience in Customer Service
  • Excellent communication skills in German (C2) and French (B2/C1); Italian would be a plus
  • Experience with MS Office + CRM/ERP systems
  • Extremely customer- and service-oriented
  • Strong team player
  • Structured and precise
  • Extremely motivated with a strong drive to achieve results
  • Motivated to make an impact in building a winning customer service team; "Self-starter"


Vos perspectives

Temporary position

Votre contact

Madame Swati AHUJA, répond à toutes vos questions au Tel. +41 58 233 23 50

Vous pouvez postuler en ligne, par swati.ahuja@adecco.ch ou par courrier à l'adresse suivante :

Adecco Ressources Humaines SA
Yverdon Industrial Hub
Industrial A196
Avenue Haldimand 103
1400 Yverdon-les-Bains


Merci de préciser la référence 196-SWAH-128122-2122-FR.

Overall rating

4,3

Based on 20 reviews

4,5 Career / Further education
5,0 Salary / Social benefits
5,0 Work-life balance
5,0 Management

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