Head Client Service Core w/m/d

You enjoy working with clients and asset management is your passion? Leading a team, ensuring service quality and client satisfaction are important to you, you are driven by dynamic challenges and like to motivate others? Then you should consider the attractive offer of becoming part of our international firm.

We are looking for a client-focused and communicative personality who will successfully cover our Wholesale and Institutional clients based in Germany, Austria, Switzerland and Liechtenstein (DACH) with the help of the entire Client Service Core DACH team.

Become part of our team

At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

For our business unit Client Group Core DACH (based in Zurich) we are looking for a

Your role and responsibilities will include:

• Responsible for Client Service to our existing Wholesale and Institutional clients
• Lead the team and the business on projects related to client service and their respective processes
• Provide guidance and objectives to the team and align resources, including your own client coverage, according to the client requirements and needs
• Create an encouraging work environment helping the team to deliver a high-quality service to clients
• Actively interact and represent the team interests with internal departments, specialists and investment teams both domestically and internationally
• Maintain and develop our key client relationships in close cooperation with the sales team aiming for long-term client retention
• Proactive sales support including the development of business opportunities, also provide support to the marketing team such as planning and executing events
• Client data maintenance in the global database and other relevant internal systems
• Ensure compliance with our group and regulators' standards, including client KYC/AML documentation

Your profile

• Degree in finance, business administration or similar, or a banking background
• First experience in team management
• Experience in client relationship management and/or investment (fund) business
• Strong client and service orientation
• Know-how in capital markets, funds and/or portfolio management
• Professional behaviour towards clients as well as internal and external stakeholders
• Communicative, efficient and flexible personality
• Fluent in English & German, French as an additional advantage

Are you interested? Then apply today to join our team - we look forward to getting to know you