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CMS PRODUCT / SOLUTION OWNER /Genève / Anglais

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CMS PRODUCT / SOLUTION OWNER /Genève / Anglais

MAIN PURPOSE
We are looking for a talented CMS Product/Solution Owner to build and maintain our eCommerce platform with a specific focus on the CMS-Base framework which acts as an accelerator to activate eCommerce features within our luxury websites.
As a CMS Product/Solution Owner you will be working on challenging e-Commerce projects . Working closely with a cross-functional teams of developers, business analysts and architects, you will participate in the overall strategy, analysis, design and implementation of our Adobe AEM6-based solutions granting full adherence with Group's standards and needs in terms of e-Commerce/Web solutions and operations.
You will work in a global environment with highly distributed teams in different countries and time zones and at different management levels. You will manage the CMS-Base Product roadmap, backlog, vision and work closely with other Product owners to ensure a proper tracking of all dependencies, risks, constraints, using the methodology and processes in place.

KEY RESPONSIBILITIES
? Define the Product vision, develop product roadmap, release plans, including release date and scope
? Anticipate business needs to manage effectively the Product development
? Define roadmap/planning aligned with the Product Groups/Shared Services vision and according to the budget
? Works with stakeholders to identify and organize the next iteration according to business value or ROI
? Focus on ROI when applicable
? Estimate the effort and challenge the proposal
? Apply Agile methodology within a waterfall-based program (hybrid mode)
? Identify and track dependencies between Product Groups/Shared Services
? Lead the assessment during the initiation phase of the Product/Project
? Identify, manage risks, define the corresponding mitigation plan and escalate to the appropriate level as necessary
? Define the project scope, develop a project plan and schedule
? Define and track the capacity plan for your team
? Apply guidelines, frameworks, and best practices defined by the Communities of Practices
? Regularly monitor the overall progress and report progress to Stakeholders/Management using existing tools/templates
? Coordinate all activities related to Product launch (example cutover plan, communication...)
? Ensure that the Release Management process is respected (such as gates, scope, quality, and documentation for support)
? Focus on quality: delivery on time, on budget and meeting expectations
? Identify new needs and validate them with regard to budget and manage changes to the projects
? Evaluate project outputs and assess results (such as Retrospective, lesson learned, validation of estimations made)
? Present Product Increments to stakeholders, end users to ensure the Team is building the right thing
? Maintain the product backlog well-groomed, prioritized and has actionable items for the next sprint and the next release
? Get and validate monthly timesheets of external partners
? Work with the Team to specify acceptance criteria for each user story
? Inspect and evaluate the Product development progress through each iteration
? Make sure the Team delivers value
? Establish and maintain strong working relationships with all stakeholders
? Understand your working environment and establish a strong and trusted relationship with your stakeholders, third-party agencies and peers
? Adapt your communication style to the audience and ensure that it has been well understood
? Ensure efficient and smooth information and communication flow within the team as well as a thorough integration of external team members (on-site and remote ones)
? Proactively share and challenge ideas and integrate other inputs in your own thinking, develop a collaborative mindset within your team
? Act as a team player and motivate your peers to reach your objectives, federate stakeholders on a common goal
? Develop a customer-oriented mind-set and a culture of trust and transparency
? Make sure that each team member has clear roles and responsibilities


REQUIREMENTS
- B.Sc. or MSc in Computer Science, Software Engineering or related field
- 5+ years proven experience as a Technical Product Owner/Solution Owner, 10+ years in IT projects
- Strong interpersonal, and communication skills and high attention to detail. Project Management certification is a plus
- Knowledge of agile and waterfall methodologies
- Experience in delivering integration projects from initial study to production stabilization
- Experience in software architecture, development lifecycle and deployment (code branches)
- Hands on experience with technology concepts such as APIs, micro-services, Cloud hosting (AWS), OMS, CRM (e.g. Salesforce platform), ERP (e.g. SAP)
- Experience in e-Commerce projects is a must
- Experience with Adobe Experience Manager is a plus
- Experience with another CMS is a plus
- Experience of a backend development language (e.g. Java) is a plus
- Experience with Atlassian suite: Confluence, Jira, Bitbucket
- Experience of CI/CD (Jenkins) is a plus
- Experience with Docker is a plus
- Strong analytical, problem-solving, negotiation and organizational skills
- Strong customer service focus
- Ability to communicate with technical and business teams (all levels)
- Good knowledge of service delivery management field
- Interaction with stakeholders in a project or matrix organization
- Fluent English and French required
- Willingness & ability to travel
- Ability to work in a complex, fast-paced, distributed environment with high expectations

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