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ICT-Supporter 80-100%

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ICT-Supporter 80-100%
Managed-ICT GmbH, based in Basel, was founded in 2019 by Andreas David Bönzli, our CEO and ICT-Consultant. Were are
currently a small team of 5 enthusiasts who excel in our various fields. Through our interdisciplinary and close
cooperation, we develop projects outside the box and create individual solutions for each customer. With modern working
methods, a centrally located state-of-the-art office, and the constant drive for new technologies, we lead the way with
innovative solutions. We are team players young, agile, and always on the pulse of time.

For our team, we are looking for a passionate and committed ICT-Supporter.

ICT-Supporter 80-100%

Your tasks

- Customer service and coordination of customer inquiries in our ticket system
- Remote and on-site 1st and 2nd level support (Windows and Apple devices, Microsoft 365 and hybrid environments)
- Independent implementation of projects in Microsoft 365 and hybrid environments
- Assistance with the implementation of projects in the areas of SharePoint Online and Power Automate
- Creation and implementation of technical concepts and documentation

Our requirements

- Completed education with a specialization in systems engineering (EFZ/HF/FH) or a comparable education
- Fluent in English and German (in word and writing)
- At least three years of professional work experience in the field of ICT support or system engineering
- Advanced knowledge in Microsoft 365, Exchange Online, Active Directory On-Premise, Azure Active Directory (AD
Connect, ADFS, AADDS, MFA), and Microsoft Azure (IaaS).
- Good knowledge of small to mid-sized network environments (TCP/IP, firewalling, NAT, IPv4 routing, DNS, WLAN, VPN),
both on-premise and in the cloud (Azure).
- Basic knowledge in administration of SharePoint Online, and implementation of simple automated procedures in Power
Automate (or similar platforms)
- High motivation to learn and expand your skillset
- Reliable, team-oriented but also independent working style
- Open-minded and professional support of the customer relationship

What we offer

- Promotion of individual competencies for technical and professional development, also through attractive options for
further training and the acquisition of certificates
- Interesting customers of different sizes and industries, with an international orientation
- Engaging, lively, and diverse projects
- An attractive workplace in state-of-the-art offices in the heart of Basel
- Flat structures in a small, young, and dynamic team
- Attractive social benefits and fair wage
- FREE coffee

So if you are enthusiastic about IT, you find us interesting, and you could see yourself being part of our team:
Please send us your application documents with a motivation letter, CV, and job references via e-mail as PDF to

We are looking forward to getting to know you!

For further questions please do not hesitate to ask Damian Lenzin he will gladly help you.

Arbeitsort: Basel

Managed-ICT GmbH
Herr Damian Lenzin
Barfüsserplatz 3
4051 Basel

Telefon +41 61 331 12 12applications@managed-ict.comText

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