Payments & Cash Specialist Investigations 100%
Your role
Do you like direct contact with clients? Would you like to help us enhance the client experience now and for the future as an expert? Are you client orientated with high risk awareness? Are terms like SIC, SEPA, Swift and PACs familiar to you or are you interested to know more about it?
In Group Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. We are the central point of direct contact for client queries regarding payment services.
To succeed our people must:
* drive the organization forward by working with purpose and passion
* put clients first. Build a high level of trust and partnership with our clients
* know what our clients want and need
* deliver excellence
We're looking for a Payments & Investigations Specialist for Corporate Clients:
* act as direct Payments Services Investigations Specialist for payment inquiries of corporate and multinational clients
* investigate inquiries around payments and cash management products and processes
* handle global cash movements in all currencies and bank products
* manage large payments, monitoring flows across systems within our firm
* investigate the status of payments which were not processed as expected
Your team
You'll be working in the Customer Relations Zürich team in Opfikon. We ensure timely and correct execution of payment orders and other payments and cash management related services. As a Payments Services Investigations Specialist you will become part of our experienced Payments Customer Relations Team in Opfikon and act directly with our clients.
Diversity helps us grow, together. That's why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.
Your experience and skills
* very fluent in German and English; every other language would be an advantage
* strong focus on quality, accuracy and timely delivery
* ability to work independently and as part of a team
* experience in payments is a strong plus
* ability to work independently and as part of a team
* experience in payments is a strong plus
* ability to work under time pressure
* interested in digitalization, automation and process optimization
About us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
We have a presence in all major financial centers in more than 50 countries.
Join Us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
UBS Business Solutions SA
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