Sensory & Product Experience Specialist Consumer Product Insight
At Nespresso, we cultivate coffee as an art to grow the best in each of us. Working with us is like a fresh cup of coffee - warm, welcoming and revitalizing. In fact, the way we approach our coffee is actually very similar to how we think about our employees: there is care, thought, and integrity in everything we do. By fostering an inspiring working environment, we empower people and encourages them to act as pioneers and entrepreneurs.
We aim to hire passionate and daring people that will contribute to create sustainable growth and maintain Nespresso ahead of the game. Want to have a positive impact on humans and nature? Join Nespresso and visit us on www.nespresso.com.
Position Snapshot
Location: Romont, Switzerland
Company: Nespresso International
Act. Rate: Full-Time
Type of contract: Permanent contract
Start date: As soon as possible
What we offer at Nespresso
Flexible work policies in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you!
Genuine opportunities for career and personal development
Modern "smart office" locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
Position Summary
At Nespresso, we blend vibrant people and products together to create careers that elevate coffee and your every day. Passion, innovation, respect, and the drive to do better every day. These are not only Nespresso's values - they are the values that make us a team.
We are emboldened to bring our team together as one and create new opportunities to grow and thrive. It's just the beginning of how we transform lives with every cup.
Each of our 12,000+ employees make an impact on the experience and quality of our business. From the robust and vibrant to the smooth and well-balanced, it takes every flavor of person to keep our brand successful.
To learn more visit www.nespresso.com.
As a "Sensory & Product Experience Specialist" in the Nespresso Coffee Team you will generate and transform consumer product insights into unsurpassed preferred coffees and innovative coffee experiences.
Based in the Nespresso Coffee R&D facility in Romont FR, you will actively collaborate to our consumer centric approach for coffee and product experience development from ideation & brief to product launch & post launch. You will run your own studies, develop your competences, and contribute to the constant evolution and implementation of methodology. Join the Coffee Team Sensory & Product Experience and be at the heart of the development of our products of tomorrow.
We offer an agile, inclusive, and caring working environment with many opportunities across different functions and regions. Don't miss the opportunity to join us and work with different teams in an innovative and creative context.
A Day in the Life of a Sensory & Product Experience Specialist
- Propose and implement adequate methodologies to deliver in time and quality sensory & consumer insights for the coffee launch roadmap and product experience innovation.
- Manage studies from start to finish including design, analysis, interpretation, documentation, and presentation to stakeholders.
- Bring in sensory & product experience recommendation into product ideation together with coffee R&D, marketing, and innovation.
- Build product experience knowledge and competitive intelligence with clear links to consumer trends and business figures to influence strategy.
- Contribute to the team improvement in consumer product experience new methodologies and in-depth knowledge.
- Connect with internal colleagues from CMI, CRM, Digital, Data Science to seek and transmit useful insights and data for our product experience developments.
- Improve as a coffee expert, interested and curious about the world coffee, understanding the taste of coffee in relation to its making and to the consumer perception and liking.
- Relay the voice of Nespresso values and principles in the Consumer Sensory Insight Networks
What will make you successful
- Three years or more experience in the field of sensory & consumer insights, consumer experience insights, CMI, CRM or equivalent, working with cross-functional teams.
- Bachelor's or master's degree in food science, psychology, marketing, market research or equivalent.
- Collaborative, service-oriented and persuasive style.
- Excellent planning, organization, and project management abilities
- Dynamic with an entrepreneurial spirit, able to work on multi projects in parallel and to prioritize.
- Proficient in one or more of the fields consumer product research qualitative and quantitative methodologies, digital and online approaches, data analysis and data visualization applications.
- Fluent in English, fluency in French beneficial.
- Experience in the coffee and beverage category a plus.
At Nespresso, we cultivate coffee as an art to grow the best in each of us. Working with us is like a fresh cup of coffee - warm, welcoming and revitalizing. In fact, the way we approach our coffee is actually very similar to how we think about our employees: there is care, thought, and integrity in everything we do. By fostering an inspiring working environment, we empower people and encourages them to act as pioneers and entrepreneurs.
We aim to hire passionate and daring people that will contribute to create sustainable growth and maintain Nespresso ahead of the game. Want to have a positive impact on humans and nature? Join Nespresso and visit us on www.nespresso.com.
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