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Business Process Analyst (80-100%)

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22/03/2024 80% - 100% Contrat fixe
Skyguide

Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: "We team up to succeed", "We drive innovation", "We own what we do" and, finally, "We create great customer value".
Are you interested in finding out more? We want you to join us as a/an ...

Business Process Analyst (80-100%)
Do you want to be an actor of this journey and add real value to our stakeholders?

As a part of the Process and Organization Development division, your role as Business Process Analyst will be to bridge the gaps between business processes and business architecture including supporting an integrated quality approach. We are looking for a team member, who has a clear commitment to business process transformation, change management, modelling as well as to pursue process excellence.

Your Responsibilities:
  • Analyse, recommend, develop and implement business processes and improve their performance and maturity according to the company strategy and requirements
  • Lead the design of processes into the architecture model considering the overall business process architecture approach
  • Monitor, evaluate, control, and manage the integration of management systems related activities (e.g., Safety, Security) into business processes
  • Collaborate with process owner and cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations
  • Strong collaboration with the enterprise quality team to enhance quality and business process management including governance documentation
  • Advice, support and provide training to process responsible stakeholders to manage their processes efficiently and effectively to meet the highest quality standards
Your profile:
  • Minimum of five years' experience in an enterprise, business, or analyst role in addition to an engineering or project management role
  • Experienced in quality management and business process management (in ATM is a plus)
  • Professional credentials in one of NAF, TOGAF, Zachman framework as well as in ArchiMate and BPMN modelling languages is an asset
  • Certified degrees in process design methods & tools. (Lean, SixSigma, CI, etc.) is a benefit
  • Demonstrable successful people and leadership skills
  • Strategic and operational thinking on the big picture as well as the attention to detail
  • Excellent communication skills in English, German and/or French

Location: Dubendorf or Geneva
When: 01.07.2024 or per agreement
Work percentage: 80-100%


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Service Recruiting

+41439316084

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À propos de l'entreprise

4,0 (1 évaluation)