Project or Delivery Senior Manager / Director, Business Operations - Insurance, Zurich, Geneva (m/w/d) 80-100%
One of the fastest growing business consultancy firms in Switzerland is looking for talented candidates like you.
Is business consultancy your kind of work? Do you strive to achieve excellence in a customer centric environment? Then our client is the right company for you.
Responsibilities
Is business consultancy your kind of work? Do you strive to achieve excellence in a customer centric environment? Then our client is the right company for you.
Responsibilities
- Work with the clients at the heart of Insurance Transformation & Innovation
- Help the clients with the optimisation and digitisation of customer journeys and core processes, modernisation of core platforms, and the improvement of their performance and business model
- Provide the clients with a fresh perspective on how to design flexible, innovative business models and services combined with a strong operations foundation, and with that shape the insurance landscape of the future
- A University degree (ideally Masters) with a strong academic record and you have at least 10+ years relevant working experience in insurance or with a leading consulting firm and are connected very well in the French-speaking part of Switzerland, bringing a network to relevant Insurance clients
- With your motivation to drive topics like business and operating model redesign, core platform transformation, customer-centric design, and process digitisation, cost optimisation, analytics, and ecosystems, you bring fresh perspectives to our projects
- You are an experienced project leader or delivery Manager with a proven track record of large-scale program delivery E2E in particular core platform implementations or modernisations and you should be fluent in French and English, German is a plus.
- You are accountable for on time & in budget program deliveries. Additionally, Guidewire knowledge (Policy, Billing, Claims) is a strong plus
- You are responsible for the management of the day-to-day activities, such as leading the Business Analysis team and the delivery scrum teams, managing the client and key stakeholders and dealing with the top issues and escalations
- International work culture
- Good Work life balance
- Generous parental leave (16 weeks 100% salary, and 80% for an additional 10 weeks for mothers and 2 weeks paternity leave)
- Competitive compensation and social benefits
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