Senior Process Excellence Leader (Private Banking)
Our client is a leading private bank that combines all of the benefits of Swiss banking with diverse and individualized advisory services focused on international financial market opportunities. When working as an investment advisor and fund manager for private and institutional investors, the Bank offers a high level of support and experience. The global process excellence (PEX) team looking to develop. Using best-of-breed improvement methodologies and leveraging technology, this team aims to enhance the efficiency of the Bank's core processes. You will be exposed to C-level management on a daily basis in this senior role.
Responsibilities:
Responsibilities:
- Identify opportunities to dramatically enhance the global operations processes' efficiency (e.g. central file, payments, trade support, custody services, reconciliation)
- Lead and manage multidisciplinary process management projects, typically with a full front-to-back scope from concept to completion.
- Creating a vision for future process success, drafting proposals, and enlisting stakeholders to help with implementation
- Align solutions with our geographic locations to ensure that process improvements are streamlined and can be implemented across the entire organization.
- Collaborate with functional experts (from different departments) to define root causes and opportunities, and balance stakeholder expectations to create the best process for the bank.
- Write specifications/requirements for technology upgrades, ensure research, training, and stakeholder contact.
- After implementation, drive shift and monitor process efficiency.
- A bachelor's degree from a university or other institution of higher learning. At least 8 years of financial industry experience, ideally in private banking
- Significant operational process streamlining and automation experience (e.g. central file, payments, trade support, custody services, reconciliation)
- Expected to have a qualified opinion and to lead by example when it comes to main PEX values.
- T-profile: comprehensive understanding of private banking processes and goods, strong intellectual and analytical skills, realistic problem-solving skills, and a hands-on implementation attitude
- Experience with Lean, Six Sigma, and other project management methodologies
- Experience with market research and writing IT specifications is preferred, as is knowledge of the Avaloq Core Banking framework.
- Experience with methodologies such as Lean, Six Sigma, and project management in general
- Excellent oral and written communication skills in English and German. French would be a plus.
Über die Firma
Zurich / Zurich or Basel / Bergdorf or surrounding areas
