IT Support Engineer (f/m/d)

IT Operations | Full Time (80-100%) | St. Gallen, Switzerland

The global leader in weather intelligence is looking for you!

How much energy will my solar power plant generate this week? Is this flight path safe and efficient? Will there be enough rain to water my crops? As the weather affects many industries' performance, businesses keep a close eye on what's happening in the skies.

At Meteomatics, we're a team of proud experts who deliver the most accurate weather data to over 600 companies and research institutions worldwide, helping them accelerate the energy transition, reduce the business’ impact on the environment, and make products and services safer for society.

Meteomatics is growing faster than you can say lightning! And we're now looking for an IT Support Engineer to join us in St. Gallen! ?

We are looking for an IT Support Engineer to join our team and provide technical support to our employees in the St. Gallen offices and contribute to the regular operations of the Infrastructure team. The successful candidate will have a strong background in troubleshooting and resolving technical issues, as well as a customer-focused attitude.

What you'll do

• Provide first-level support to employees in the St. Gallen offices for issues related to hardware, software, and network infrastructure.
• Troubleshoot and resolve technical issues related to desktops, laptops, mobile devices, and peripherals.
• Assist with setup and configuration of new hardware and software for employees.
• Collaborate with other members of the Infrastructure team to resolve more complex issues.
• Maintain and update the knowledge base and IT documentation.
• Provide on-site support as required.

What you'll bring

• Bachelor's degree in Computer Science, Engineering or a related field.
• Strong troubleshooting and problem-solving skills.
• Experience with Windows, Mac and Linux operating systems.
• Experience with desktop and mobile device hardware and software.
• Experience with network infrastructure, such as routers, switches, and firewalls.
• Strong customer service and communication skills.
• Fluent in English.

What you'll get

International environment: we come from all over the globe and have very different backgrounds

Hybrid work: we love meeting our colleagues at the office, but we also know how good it is to work from home when we feel more introspective. You can choose!

Fun: our HR team is keen on organising social activities. Join us for barbecues at the terrace, ski day on the Swiss mountains, summer off-site events, after-work games…

Up to 5 vacation weeks: we work better when we're well-rested!

Meteomatics is a world-leading weather and climate data provider, passionate about transforming and growing the application of weather information globally. We want people who share our mission to help organizations accelerate the energy transition and protect lives and property by accessing accurate weather forecasts.

As part of the team, you will help Meteomatics and our diverse customer base from multiple industries gain weather insights across a wide range of use cases across the globe.

Still reading?

We're looking forward to your application!

To learn more about Meteomatics, please visit our website: www.meteomatics.com

If you have any questions, our Senior Recruiter Yvonne Hasenburg will be happy to speak with you: Write an email