IT Project Manager - Implementation/Change Requests/Jira/CRM
IT Project Manager – Implementation/Change Requests/Jira/CRM
Projekt / Rolle:
The IT Project Manager will be responsible for managing implementation of integrations projects within the Global Customer Engagement program. He/she will focus on delivering global integrated solutions, and will manage the incoming Change Requests (CRs) for the integration team (minimum 50% of the workload).
Background:
The IT PM is accountable for the successful implementation of technology solutions through effective planning and execution throughout all phases of our project management methodology.
Perfect Candidate: The perfect candidate is a strong project manager, able and happy to be fully hands on. We are looking for around 6 years of experience but we are not looking for a senior project manager. Responsibilities for this role will be operational. We are looking for a project manager, not a program manager.
Tasks & Responsibilities:
* Define, plan, and direct the execution of assigned integration projects for our Pharma IT customers (Commercial, Medical, Affiliate stakeholders) while balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high quality product
* Creating and tracking project plans
* Effectively leading and facilitating project meetings
* Ensure project objectives/requirements are clear and agreed to by all stakeholders
* Manage relationships with various IT, business stakeholders and vendors to achieve project objectives
* Facilitate project management activities across the entire project management methodology: Ensure successful and timely completion of deliverables, track progress against baseline schedule, manage project priorities and ensure adherence to the agreed scope.
* Monitor, document and gain approval for changes to schedule, cost or project scope.
* Proactively conduct risk and issue management planning, identification, analysis and monitoring on projects; formulate risk and issue mitigation strategies, recommend and implement solutions.
* Manage the projects across global locations and time zones and be able to travel internationally as needed.
* Track project actions and ensure completion. Identify roadblocks and contribute to its solution.
* Coordinate analysis and assessment of CRs and its impact on the business/technology landscape.
* Identify and align with relevant stakeholders and product teams within the program.
* Manage resources, delivery and accountability for multiple CRs based on business prioritization
* JIRA – Create/Maintain CRs and coordinates across teams to achieve progress.
* Maintain dashboard and metrics related to CRs
Must Haves:
* +6 years of experience as IT Project Manager (implementation projects)
* Very good skills in handling CRs for complex systems
* Very good knowledge of Jira
* Experience with CRM solutions
* Knowledge of master data management and data stewardship processes
* Experienced in risk and stakeholders management
* Knowledge of waterfall and agile methodologies.
* Understanding of integration and data architectures
* Knowledge of Product Ownership/Management and release management
* Integration technologies: Mulesoft, ETL, Informatica, Talend
* Excellent written and verbal communication in English
* “Hands-on” attitude. Sense of urgency and prioritization skills.
Reference No.: 920156RF
Role: IT Project Manager
Industry: Pharma
Location: Basel
Workload: 100%
Start: 06.04.2021
Duration: 31.12.2021 (+)
Deadline: 16.03.2021
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. If the position is not a perfect match and you wish to receive other opportunities directly, you can send us your CV anyway via this advert or to jobs@itcag[dot]com.
Contact us for further information regarding our company, our positions or our attractive payroll-only-program: +41 41 760 77 01.
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.
