Manager IT Operations
Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.
Transforming Waste into Value
At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond.
Job Description
- Overseeing global IT operations.
- Manage and lead physical and virtual teams of IT service delivery managers.
- Ensure adherence to IT strategy, policies, security protocols, and access rights.
- Reorganize and enhance IT operations for improved efficiency.
- Oversee the delivery of global IT services and license management (e.g., Microsoft).
- Negotiate and manage contracts with vendors and third-party providers.
- Track compliance with SLAs and KPIs for day-to-day provider management.
- Establish IT infrastructure solutions for construction sites.
- Control and track tickets and incidents, including third-party provider issues.
- Conduct audits (ISO, JSOX) and prepare IT budgets for hardware, software, and training initiatives.
Qualifications
- Bachelor's degree in technology, computer science.
- 6+ years' experience in managing IT operation department.
- Proven expertise in project management and team leadership.
- Strong experience with third-party service providers.
- Excellent customer-facing and communication skills.
- Knowledge of ITIL and process management.
- Strong analytical, problem-solving, and organizational abilities.
- Proficient in English and German (spoken and written).
Additional Information
We offer
* Responsible challenge with diversified field of activity
* Team-oriented working atmosphere in an international Company
* Personal development opportunities through own Inova Academy
* Opportunity to gain an insight into various technical disciplines
* Excellent employment conditions
* Attractive working place (central, good transport links)
* Modern infrastructure
For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
Arbeitsort
Hardturmstrasse
8005 8005 Zürich
Website
Zürich / Zurich / 9470 Buchs