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Customer Service Assistant

Octapharma AG

Lachen / Zürich / Zürichsee
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We are seeking

A motivated person to join the Customer Service Team as Customer Service Assistant

Customer Service Assistant

Headquartered in Lachen near Zurich, Switzerland, the Octapharma Group is a leading company in the worldwide market for therapeutic human proteins.

We are seeking

A motivated person to join the Customer Service Team as Customer Service Assistant. You will report to the Customer Service Manager.

The job

  • Processing requests for quotations and issuing written offers
  • Order processing from receipt to delivery
  • Order status monitoring
  • Preparation of Tender document submissions
  • Administrating Letters of Credit and other trade financing instruments
  • Co-ordination of export and transport operations
  • Daily contact with international customers in over 100 countries worldwide
  • Preparation of shipping documents
  • Some reporting activities
  • Involvement in projects
  • Supporting the department in various administrative tasks

The ideal candidate

In this high-profile position you are the interface between Octapharma and its customers, worldwide. You will be working as part of a young, energetic team.

As the ideal candidate, you possess a solid commercial education and background, and have at least 3 years experience in customer service involving export or international trade. A diploma or degree in export would be an advantage. You are motivated, flexible, can work independently, have good interpersonal and organizational skills, cope well with stress in a fast-paced environment, can multi-task and prioritize work effectively. You are fluent in both English and German. French would be of benefit.

 We offer

  • Working in a motivated team in an international and highly dynamic environment
  • Become part of our team, gain hands-on experience and insight into the pharmaceutical industry
  • The opportunity to join a successful company in which innovation, people and entrepreneurship are the fundamentals of its success

 How to apply

Please apply online in English describing your interest, expected salary and enclosing your CV, references and/or recommendation letters. 


Octapharma AG
Frau Cindy Fenner
Human Resources
Seidenstrasse 2
8853 Lachen
055 451 21 02

Site web http://www.octapharma.com

Lachen SZ / Lachen / Zürich / Zürichsee / Luzern / Zug / Deutschweiz / Deutschschweiz / Lachen / Zürich / Zürichsee

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