Fulfillment Specialist 80 - 100% (f/m/d)
Our local product group Insulation & Components is the technology leader in design and manufacture of high voltage transformer bushings. All renowned international companies of the electrical industry, active in power generation, transmission and distribution are among our customers. We have a top position in the high voltage bushing areas worldwide.
We are looking for a Fulfillment Specialist to join our Planning & Fulfillment team in our bushing factory MICAFIL. If you are motivated to represent internally our customers’ voice and guarantee the proper service level by ensuring execution of orders in the right time and quality, apply for this position!
Your responsibilities
Ensure efficient and accurate input of customer orders into order management system
Prepare and send timely order confirmations and commercial contracts to customers
Proactively track status of each customer orders, coordinating and pushing internal stakeholders to guarantee the confirmed delivery date to customer
Inform customer in case of deviations to current plan
Coordinate our export team to guarantee deliveries to customers are organized in accordance to confirmed delivery date
You will follow up on payment status with customers to limit overdue
Organize and supervise factory acceptances test, performed with the participation of the client
Collaborate closely with other teams/departments to solve any additional requirements from the customer and to improve current internal processes
Prepare/analyze current performances and provide results to management
Your background
Commercial or technical education / background is welcome
Experience in a similar role is an advantage
Fluent knowledge of MS Office, knowledge of SAP program will be an additional advantage
Team-player with high sense of responsibility and strong communication skills
Ability to work under time pressure
Ease of gaining the customer's trust and meeting expectations
Fluent in English, German is a plus
Project management certification (eg. PMI) is an advantage
