Product Support Engineer
Product Support Engineer
Rotterdam
Netherlands
Permanent
Maritime / Shipbuilding
1
Product Support Engineer
My client is an international product centre specialising in the Maritime industry and they are seeking a motivated Product Support Engineer to join the team at the global headquarters in (Rotterdam).
In this role, you will play a key role in:
- Supporting over 100 service locations worldwide with technical expertise for assigned products.
- Liaising with service managers to ensure teams are up-to-date and can effectively support customers.
- Shaping the technical side of go-to-market strategies for new products, collaborating with business development.
- Acting as a single point of contact with technical teams of our OEM partners regarding assigned products.
- Guaranteeing service organizations have the necessary qualified personnel to perform their jobs.
This role is a great fit for you if you have:
- A Master’s degree in engineering or a comparable field.
- 5+ years of experience in after-sales service, ideally within a global matrix organization.
- Strong technical knowledge of equipment used in the maritime and power generation industries.
- A strategic mindset and experience with implementing new technical products and services.
We value the following skills and qualities:
- Excellent communication skills across diverse cultures and environments.
- Willingness for international travel (approximately 10% of the time).
- A customer-centric approach.
We offer a competitive package that includes:
- Competitive salary and flexible working conditions.
- The opportunity to work within a dynamic, global company that values initiative.
- A healthy and diverse work environment with international exposure.
- Participation in company-sponsored training programs (product and soft skills), job rotations, and career development support.
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Kieran Mead
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