Site Reliability Engineer
Thoratec Switzerland GmbH is part of the medical device division of Abbott Laboratories, a fortune 500 company with over 115’000 employees worldwide. We are the global market leader for implantable and extracorporeal blood pumps based on magnetic levitation technology. Our life-saving systems, which we develop and manufacture in Zurich, are used for advanced heart failure patients needing short- or long-term circulatory support.
Our location in the heart of the city of Zurich has around 130 employees in the areas of development, quality and production of the CentriMag system and the HeartMate 3. Currently, we are expanding our innovative team in Zurich and an exciting opportunity exists for a motivated and talented:
Site Reliability Engineer
Position Overview:
As a member of Site Reliability Engineering, you will play a critical role in establishing and executing a site reliability strategy for the Heart Failure Division Medical Device Mobile and Cloud Digital Software portfolio (both Class II and Class III). You will partner with and influences our Architecture and Engineering teams in delivering highly resilient software solutions for our customers.
You will be responsible for implementing SRE improvement processes, procedures and influencing change within the organization. You will have demonstrated the ability to develop, communicate and execute your vision resulting in the adoption of practices and tooling that will help strengthen our position as the premier leader in the Heart Failure business.
Main Responsibilities:
Develop and enable a culture of SRE in our software development, delivery and operational practices.
Implement a comprehensive SRE strategy and roadmap in partnership with the HF Digital team.
Identify critical KPI’s and Metrics and execute on the SRE roadmap.
Help software engineering teams and business stakeholders establish and evolve reliability goals and measure progress against those goals using SLIs/SLOs.
Automate manual processes via scripting and/or tools. Create automated regression & sustaining test suite and manage continuous execution of the tests.
Work closely with Development, Network, Infrastructure and Requirements team on critical issues by evaluating the problem, proposing and implementing resolutions and partnering with other teams as needed for the resolution.
Evaluate the current tiers of service of our applications, reliability standards and practices to define steps to continuously improve on them.
Participate in blameless postmortems on critical incidents and help teams use their learnings to better predict, detect and prevent future issues.
Experience with building robust continuous integration and continuous delivery (CI/CD) pipelines using the tools on-premises as well as on cloud.
Partner with the customer support team for rapid resolution of issues.
Evaluate and monitor social signals for site reliability. Monitor app store comments and other social channels.
Build a practice of rapid detection and root cause determination while keeping stakeholders informed.
Required Qualifications:
Bachelor's Degree/Master's Degree in a computer science, Information Technology or relevant field or an equivalent combination of education and work experience.
Minimum 5 years of experience developing large-scale digital software systems.
Exposure to cloud development and deployment technologies, including containerization, infrastructure as code, and multi-cloud configurations.
Deep understanding of DevOps and SRE Best Practices.
Hands-on experience with any of the two CI/CD tools: Jenkins, Azure DevOps, Helm, Chef, Terraform.
Hands-on experience with Kubernetes, Container Orchestrations, Docker, and Cloud Native applications.
Hands-on experience with Managing application configuration using configuration management tools like Ansible, Chef, Azure App Configuration.
Hands-on experience with Grafana, JMeter or similar performance monitoring tools.
Experience with Creating, maintaining and Managing GIT source code repositories like BitBucket or GitHub.
Strong scripting skills in languages such as Shell, Python, Ruby, Golang, Java.
Experience with GIT, Jira, Confluence and similar issues tracking and collaboration tools.
Working at Abbott
At Abbott, you can do work that matters and help people to live a healthier and fuller life, grow your career, and learn, be your true self. You will have access to:
Career development with an international company where you can grow
A workplace in a fortune 500 company and the world’s leading manufacturer of medical devices
A challenging position in a crisis independent industry
To become part of a dynamic, highly educated, highly skilled, and motivated team
Multi-national environment, where we foster the development of our talents within the enterprise
Competitive compensations and benefits
A workplace in the heart of Zurich
We are looking for highly motivated person who would like to be part of our passionate team with broad responsibilities. Do you have what it takes? Then send us your application including motivation letter, curriculum vitae, letter of recommendation and diplomas today. We are looking forward to meeting you in the heart of Zurich!
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