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Lead UX Design eCare (f/m/d) 100%

Sunrise GmbH

 
Glattpark (Opfikon - Zürich)
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Sunrise GmbH
Lead UX Design eCare (f/m/d) 100%
  • Sunrise, a wholly owned subsidiary of Liberty Global, is the largest private telecommunications company in Switzerland. Sunrise offers industry leading mobile, Internet, TV and fixed network services for private and business customers. With its leading hybrid fiber network including one of the world's best mobile networks, Sunrise provides giga speeds to more than 90% of Swiss households and is on its way to becoming a national champion.

Duties and responsibilities:

  • Leading a team of approximately 7 UX Designers
  • Increasing business targets in eCare areas with journey optimizations - improving the design for our customers
  • Creating state-of-the-art user interfaces, detailed mockups, prototypes and design specifications for web and apps
  • Gathering relevant user insights and validate the success of existing digital touchpoints
  • Acting as the SPOC for UX Design in eCare
  • Presenting your solutions and lead discussions with relevant decision makers across functions and levels, to make sure we deliver based on our user centered design approach
  • Supporting the product owner and other team members, as well as being part of the Human-Centered Design team, where you share expertise and collaborate with other UX researchers, architects, and designers

What we look for in an applicant:

  • Degree in Interaction Design, UX Design, HCI or in a related field
  • Experience in leading a UX team in larger business contexts
  • Track record of a variety of UX research methods, both quantitative and qualitative
  • Work experience in an Agile organization
  • Strong presentation skills
  • "Can do" mentality
  • Ability to work in cross-functional teams and to define roadmaps
  • Fluency in English is a must

At Sunrise, you will work in a dynamic and international environment where every voice is heard, perspectives are shared and values are respected. As an equal opportunity employer, it is crucial to have a diverse workforce for the success of our business.

In addition to our new «FlexWork» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise range.

Seize this opportunity to join us on our journey to actively help shape our future! We look forward to your complete online application.

Please note, that we only accept applications through our online tool.

Apply now

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Sunrise GmbH

Über die Firma

3,5 (2 Bewertungen)

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