Customer Service - settore Reclami
Founded in 1948 in Milwaukee, Wisconsin, USA, Manpower is a leading international human resources company. Located in 75 countries worldwide, with over 3’000 branches, Manpower responds to the needs of its 400’000 customers.
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For our client, we are looking for the following profile:
Tasks:
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For our client, we are looking for the following profile:
Tasks:
- Management of the Customer support, coordinating the customer care and customer service via email and telephone
- Italian marketplaces management (KPI Monitoring, Escalation customer claims)
- Management of main website (navigational content and products) in support to country coordinator
- Identification of new marketing channels for site promotion in support to country coordinator
- Participation to the commercial, operational and administrative structure
Profile:
- Knowledge of English(C1) and Italian (native)
- 3 years experience in Customer Service B2B or B2C
- Sales-focused attitude
- Excellent PC use and writing speed
- Optimal knowledge of the Office package
- Continuous pursuit of personal and corporate improvement
- Punctuality and reliability
ARBEITSORT
LuganeseBerater/in
Giuditta Gaetani+41 58 307 34 50FILIALEManpower Lugano - Regione TicinoVia Pretorio 116900 Lugano
À propos de l'entreprise
