Internship Customer Care (60-100%) - Digt AG
stelleninserat
Internship Customer Care (60-100%)
Would you like to gain an insight into a young, fast-growing e-commerce start-up and gain initial experience in after sales and customer care? Then you’ve come to the right place! We are looking for reliable and flexible employees who have a flair for business processes, enjoy working in a young, dynamic team and want to help us grow our company.
Your main tasks
You will gain an insight into the following areas:
After Sales / Customer Care
- You will support customers by phone and email
- You will act as an interface between customers and our internal departments such as Purchasing, Logistics and IT
- You contribute to optimising the customer experience by evaluating and analysing customer feedback
- You independently handle customer correspondence with high service quality
- You coordinate service requests with our customers and suppliers
- You optimise and define processes for the smooth handling of customer enquirie
Your profile
- You want to show full commitment and take on responsibility
- You have a keen interest in e-commerce
- You are enthusiastic
- People can rely on you
- You have a basic technical understanding
- Very good oral and written communication skills in German and English (FR and IT an advantage)
- Ability to work independently and in a team
- You are proficient in MS Office programs
- You are available on Monday & Tuesday
We offer
- A young, collegial, dynamic and motivated team
- Exciting insight into a growing start-up in e-commerce
- Your own area of responsibility, with room for manoeuvre and decision-making
- The opportunity to contribute your own ideas
- Competent support
- Flexible working day, home office
- Possibility of a permanent position or a part-time workload
About us
Digt is a fast-growing e-commerce start-up that specialises in community building. For some time now, we have been operating Brands for Employees, the leading platform for employee benefits. With Brands for Students, we recently launched a platform with offers for university and college students. We also operate the Weeklydeals.ch portal in collaboration with the Swiss cantonal banks, as well as myshop.20min.ch with exclusive offers for members of the 20 Minuten community. We have also recently started offering unbeatable deals in co-operation with Twint.
Place of work: 8108 Dällikon
Start: Per sofort oder nach Vereinbarung
Are you interested?
Send us your application including your CV, references and diplomas and tell us why you are the right person for this position.
We look forward to receiving your application!
Jetzt bewerben!
Dällikon / Fully
