Head of Retail Channel Management
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Head of Retail Channel Management you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
The Head of Retail Channel Management is responsible to oversee and drive our Retail channel strategy and deployment to achieve our Commercial targets and build actionable solutions to identified business opportunities.
Your responsibilities include, but are not limited to:
Developing and implementing a comprehensive retail channel strategy and roadmap, in line with our omnichannel strategy, targeted distribution mix, and business objectives
Defining, implementing and periodically updating global retail operating processes, guidelines and manuals to drive consistency and elevate the Retail channel, whilst ensuring compliance with relevant regulatory rules and standards.
Ensuring the consistent implementation and proper execution of all Central guidelines in markets across the retail landscape in accordance with defined standards through trade & retail communities/systems.
Driving operational Retail Excellence and Digitalization, by reducing complexity and/or developing innovative opportunities to replicate wins, increase earnings, reduce costs and maximize effectiveness, and stimulate this innovation across markets..
Leading, coaching and developing your team to fulfill the current and future requirements of the organization
About you
We are looking for a unique and amazing talent, who brings along the following:
University degree
Minimum 8 years of professional experience in a similar role within an international setting in FMCG, Fashion, Luxury with strong understanding of retail in wholistic approach
Experience with managing the team of individuals and being able to inspire and coach them
Excellent knowledge of Microsoft Package and experience working with SAP
Team orientation, and ability to work effectively with all levels of the organization
Innovative and creative approach whenever possible and can-do attitude, being able to work independently
Excellent English proficiency, presentation, and communication skills
What we offer
You can expect a range of benefits, including:
Swarovski products discounts
Full coverage of accident insurance
Attractive pension fund conditions
Well-being offers available on-site
Subsidized public transportation or free parking
Employee canteen with buffet
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
