Lead Facilities Coordinator
- Control and manage service charge accounts where appropriate, providing monthly report data to Account Manager
- Ensure Client satisfaction by being responsible for achieving client SLR and driving acceptable service delivery performance
- Ensuring compliance with legislative, Client and CBRE health, Safety and environmental requirements. Sharing of best practice
- Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery
- Establishment of in depth knowledge of client culture with particular focus on Real Estate and Site Organisation
- Development and implementation of Customer Service strategy for location
- Maintain a motivated team by management and personal development of all local based staff
- Organising monthly team meetings
- Overall operational management within designated site area. Reception, Post room, Cleaning, Security & Specialist Sub Contractors
- Fluency in written and spoken English language
- Excellent communication skills, adapts style to varying situations, engages and informs others
- Advanced People Management skills with proven ability to develop teams
- A strong understanding of good health & safety practices and promotes a strong Health & Safety culture
- Excellent understanding of FM, M&E services and Projects in occupied environments
- Preferred FM related qualifications including QHSE
- Regional and international development opportunities in a fast-growing company
- Wide range of internal and external training opportunities
- CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
- Good general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution
Place of work
Bärengasse 29
8001 Zürich