Learning and Development Manager, Oceania
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About Takeda
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
About the role
The Learning & Development Manager will work closely with the Head of HR and Head of Business Operations to drive a lifelong learning culture and develop highly competent and competitive Takeda employees, both professional office and front line employees.
What you will do:
ACCOUNTABILITIES
Drive a culture of learning by linking both formal and informal learning to build workforce capabil[1]ity and performance outcomes.
Lead the development, implementation, and continuous improvement of enterprise Learning and Development (L&D) programs to meet strategic and operational objectives.
Collaborate closely with HR, Head of Business Operations, and leadership teams to assess, build, and deliver capability workshops and soft skills training for Oceania employees.
Build internal training facilitator capabilities, and coordinate onboarding for new employees.
Serve as the L&D subject matter expert and single point of contact for ANZ.
Promote and ensure the timely rollout of global programs, localising content where necessary.
Utilise data and analytics to evaluate and improve training initiatives and effectively manage the talent budget.
Conduct research to understand the problem, opportunity, or challenge, as well as learners’ environment, needs, motivations, and preferences.
Coordinate and enhance management and leadership capabilities across the organisation in collaboration with the HR team.
Support the development of high-potential talent by working closely with leaders.
Develop and oversee the learning catalog and calendar, ensuring the provision of learning and training opportunities across the organisation.
Ensure all programs meet current business strategic objectives, including regulatory and com[1]pany policy requirements.
Own external partner relationships, building valuable, effective, and accountable partnerships.
Hold quality and authentic conversations, providing relevant and timely feedback to focus on the development of people to build capability.
Develop and implement effective learning and development policies, practices, processes, and programs to meet organisational needs.
Building capability and skills frameworks, learner journey mapping, capability and talent assessments, capability benchmarking, and embedding learning through the 70:20:10 approach
Assess organisational needs, and support the design, delivery and evaluation of selling skills, systems, campaign, new launch, and sales team onboarding training.
Evaluate the right level of integration of Learning & Development in Takeda wide systems such as CRM.
Implement, train, report, and enhance the use of metrics dashboards and digital systems (e.g., Bloom, Veeva) related to L&D and Sales Force effectiveness.
Enhance and improve the skills of Sales Representatives, Marketing, and Medical team members to maximize business performance.
Create a Strategic and Annual Training Plan and deliver personalised development and soft skills programs to ensure Takeda Sales, Marketing & Medical team members possess the required competencies to fulfil job requirements.
Performance consulting, including assessment and analysis, measurement, and evaluation
CAPABILITIES
Instructional Design Expertise: Ability to design and create effective training programs that address technical skills and competencies.
Culture Building: Foster a culture of continuous learning, feedback, coaching, and mentorship within the organization.
Organisation and priotisation: ability to manage multiple projects, meet deadlines, and work independently with a proactive approach.
Collaboration Skills: Work collaboratively with global and local experts to ensure that learning assets are current, relevant, and tailored to meet market-specific needs.
Interpersonal and Coaching Skills: Excellent interpersonal skills and the ability to provide effective coaching to employees at all levels.
Continuous Improvement: Stay updated on emerging trends in learning and capability development and apply new insights to improve training programs.
Data Analysis and Decision Making: Capable of accurately assessing complex data to inform training recommendations and decisions.
Business Acumen: Understand business operations and how training and development align with organisational goals.
Project Management: Demonstrated ability to lead project teams, manage change, and drive projects to successful completion.
Change Management: Proficiency in leading change management initiatives, ensuring smooth transitions and adoption of new practices.
Speak Up: Cultivate an environment where questioning and constructive challenge are encouraged to foster candid dialogue and innovation.
Entrepreneurial Mindset: Be responsive to business opportunities and customer needs, demonstrating agility and innovation.
Facilitation and Presentation Skills: Strong ability to facilitate training sessions and present information clearly across all levels of seniority.
Mentorship and Development: Ability to mentor and develop internal training facilitators, enhancing the organisation’s overall talent development capability.
Proficiency in design thinking methodologies, user research techniques, and data analysis
Knowledge of emerging technologies (e.g., AI, adaptive learning) in L&D context
Demonstrated creativity, empathy, and passion for designing transformative learning experiences
CRITICAL SUCCESS FACTORS
Lead with Strategic Agility
Set a compelling vision and develop bold strategic plans.
Recognise opportunities and adjust strategies as needed.
Balance addressing current needs with future planning.
Consider market and economic trends in decision-making.
Navigate Change
Act decisively in uncertainty.
Clearly communicate the need for change and address resistance.
Anticipate and manage conflict and ambiguity.
Focus on critical issues while prioritizing current work.
Develop Organisational Capability
Inspire growth and change.
Build effective internal systems and processes.
Foster effective cross-functional teams.
Address local business and development needs.
Drive Innovation
Generate breakthrough solutions and encourage others to do the same.
Leverage unconventional thinking.
Manage Complexity and Problem Solving
Manage external agencies and vendors, ensuring timely and budgeted delivery.
Conduct complex training needs analysis to identify training gaps.
Maintain clear records of training programs and make recommendations for future focus.
What we’re seeking in you:
Required
10+ years of experience with a proven track record in consulting, designing, implementing, and deliv[1]ering successful performance improvement and capability development initiatives, using adult and blended learning strategies and solutions.
Bachelor’s degree in human resources, Organisational development, Adult education, Learning, Psy[1]chology, or a related field (desirable).
Experience of the development of effective sales force training for product launches
2+ years experience as a first line manager preferably in training
Excellent stakeholder management, communication, collaboration, and organisation skill and ability to prioritise
Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights
Proficiency in learning and development methodologies, tools, assessments, principles, practices instructional design, and product management practices
Proficiency in design thinking methodologies
Cert IV in Training and Assessment
A continuous improvement mindset and the ability to operate in a changing environment
Strong business acumen
Preferred
Experience in a field training role, Sales Management role, or Product Management role
3+ years of sales experience in pharmaceutical industry
Exposure to career coaching and mentoring practices
What awaits you:
Engage in our monthly community day to foster meaningful connections and camaraderie
Enjoy a competitive salary package and comprehensive wellbeing benefits
Recognition and reward program to celebrate you
Take up our flexible leave options to support you throughout the year
Access to our inclusive gender-neutral paid parental leave, supporting all parents
Takeda is committed to a diverse and inclusive workplace. Takeda is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We welcome your application and will provide reasonable adjustments during the recruitment process, so please let us know how we can support you
