Senior Specialist, Customer Value Propositions
For nearly 140 years, we've made buildings better and now we're transforming them again with our award-winning digital technologies and services. We're using artificial intelligence and data driven solutions to give you deeper insight into your building's health, sustainability and performance. It's changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings.
We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.
Johnson Controls offers the world's largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we're helping customers achieve their sustainability goals and power their mission.
Job description:
What will you do
This role is responsible for the articulation and clear differentiation of breakthrough value propositions across critical growth areas of Johnson Controls. This role supports a critical step in our global go to market efforts, repositioning deeply technical offerings into strong, customer-oriented value propositions that stand out among the competition. Working with our global product management, commercial and marketing teams, this role delivers clear verbal and infographic expressions tied to global standards and express how the offer creates customer value, how the unique features stand out in the market and what proof points substantiate the value claims. The position will support Johnson Controls teams across its global markets and offering categories and will underpin the company's strategy and brand promise and drive sustainable brand preference & business growth.
How will you do it
- Create breakthrough value messaging in work sessions with subject matter experts
- Leverage customer insight to define strategic, core customer value themes that ensure value propositions are built on defined customer needs
- Research winning messaging concepts within the competitive set, ensure proposed value propositions are differentiated and deliver fresh thinking
- Select and develop messaging for key proof points that substantiate the value claims of offerings and deliver credibility behind the value message and position Johnson Controls uniquely in the market
- Research critical customer keywords and embed winning search terms in the value messaging
- Evolving draft messaging concepts with refinements based on insights, proofreading for accuracy and quality
- Adapting technical messages and translate them into more customer centric language
- Drive to value messaging and differentiation messaging that support the broader repositioning of the Johnson Controls brand
- Support the development of grab & go assets tied to new value proposition messaging, from imagery to creative campaign headlines to infographics
- Understand and research the key competitor landscape to deliver updates on key differentiation messaging
- Support the evolution of value proposition messaging based on changing market trends and customer needs for key value propositions
Required profile:
What we look for
Required
- Minimum of 10 years' experience in messaging development or journalism
- Strong track record in technical, B2B and sustainability content writing
- Experience working in an international environment
- Proven track record of working effectively in large global matrix organizations and cross functional teams
- Fluent in English with excellent written and verbal communications skills
- Organized with a can-do attitude
- Degree in Journalism, Public Relations, Marketing or related field
- Building technology or related industry experience
What we offer:
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Adresse
Johnson Controls
Grindelstrasse 19
8303 Bassersdorf
