Data Steward & Analyst (80-100%) // Johnson & Johnson
Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
At Janssen, we're creating a future where disease is a thing of the past. We're the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart.
Job purpose:
By joining our team, you will be able to provide data support that is critical for the business and market needs.
You will have a key role to:
- Provide support for user inquiries and usage of Salesforce CRM
- Manage opt-in data capture and consent management from customers
- Support CRM analytics, reporting and data cleaning efforts
- Ensure the integrity, accuracy, and security of organizational data assets
- Conduct monthly reporting checks across multiple systems
- Populate, maintain and improve various existing dashboards locally
- Assist in building Power BI reports for data visualization
Main responsibilities:
- Act as the secondary main contact for CRM technical inquiries and facilitate data changes
- Manage the process of capturing opt-in data within the CRM system
- Assist in creating, updating, and maintaining user training materials to build CRM-related capabilities
- Contribute to analyses, document findings, and derive necessary measures for the systematic optimization of data quality within the CRM system
- Conduct critical data quality checks and assist in troubleshooting data discrepancies
Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
At Janssen, we're creating a future where disease is a thing of the past. We're the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart.
Job purpose:
By joining our team, you will be able to provide data support that is critical for the business and market needs.
You will have a key role to:
- Provide support for user inquiries and usage of Salesforce CRM
- Manage opt-in data capture and consent management from customers
- Support CRM analytics, reporting and data cleaning efforts
- Ensure the integrity, accuracy, and security of organizational data assets
- Conduct monthly reporting checks across multiple systems
- Populate, maintain and improve various existing dashboards locally
- Assist in building Power BI reports for data visualization
Main responsibilities:
- Act as the secondary main contact for CRM technical inquiries and facilitate data changes
- Manage the process of capturing opt-in data within the CRM system
- Assist in creating, updating, and maintaining user training materials to build CRM-related capabilities
- Contribute to analyses, document findings, and derive necessary measures for the systematic optimization of data quality within the CRM system
- Conduct critical data quality checks and assist in troubleshooting data discrepancies
- qualifications
Who we are looking for:
- Degree in business informatics, business administration or similar field
- Fluency in English and German required, (French considered an advantage)
- Experience preferred with CRM & BI Tools and its functionalities
- High degree of solution and service orientation
- High IT affinity, operation of various systems and databases
- Ability to work both in a team and independently
- Ability to identify problems at an early stage and solve them effectively
- Accountability and excellence in execution
- Structured and organized way of working
- High learning agility and open mindset for change
