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159 Logistik Stellen in Rotkreuz gefunden

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Logistik Jobs

Die Aufgabe der Logistik ist die Organisation, Steuerung und Optimierung von Prozessen. Diesen Beruf gibt es in der Güter-, Informations-, Energie- und Personenbranche. Grundsätzlich geht es also um Prozesse entlang der Wertschöpfungskette. Vereinfacht heisst das, die richtige Menge, der richtigen Objekte, am richtigen Ort, zum richtigen Zeitpunkt in der richtigen Qualität, zu den richtigen Kosten zur Verfügung zu stellen. Die Aufgaben der Logistiker umfassen also den Transport, die Lagerung, Beschaffung und weitere Stationen der Wertschöpfungskette. Stellenangebote sind in der Schweiz aufgeteilt in die vier verschiedenen Fachdisziplinen Beschaffungslogistik, Produktionslogistik, Distributionslogistik und Entsorgungslogistik.

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Service Desk Analyst

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Partners Group is a global private markets investment manager, serving over 850 institutional investors. We have USD 91 billion in assets under management and more than 1,300 professionals across 20 offices worldwide. We realize potential in private markets by financing and developing great companies, desirable real estate and essential infrastructure. We create value in our investments through active and long-term responsible ownership.

Service Desk Analyst

What it's about

Based in our Head office in Zug you will be part of a 4 person team supporting the day to day queries and jobs using our central ticket system (Service Now).

Your responsibilities include:

  • Ticket Management (ServiceNow); Opening / Re-Assigning / Chasing / Auditing / Authorising / Resolving
  • Providing full phone, desk side, remote support during open office hours
  • User Administration (Active Directory, Exchange); New Starter / Leavers / Transfers /Password Resets / Account unlocks / Printer configurations / Mobile Phone Setup / Floor Walks / E-mail release / Active Directory administration / web-based account administration.
  • Software Deployment; Altiris (Windows Clients); Device Enrolment Program
  • Primary Investigation / Info gathering - Workspace / Production website environments
  • Data Backup, migration and recovery - Virus Scanning / Encrypted USB Drives / SFTP and Encrypted e-mail
  • Running an IT Introduction Presentation & ensuring all training material is relevant
  • Responsible for end user training
  • Consumable Maintenance - Order management of peripherals and Asset Management
  • Meeting space IT maintenance - Maintain all IT equipment in training and meeting room and be responsible for both audio and visual displays
  • User Desk Moves- Working with Logistics/Facilities and Network teams to ensure all user moves are completed without incident
  • Assistance of Incident Management & Major Incident- Effective 1st Line Triage of workspace incidents
  • Bespoke software administration
  • Liaising with 3rd party vendors
  • Travel to remote office locations, providing on-site support

What we expect

  • At least 2 - 3 years of experience in a Service Desk / Technical Support role
  • Managing change within a fast paced, live production environment
  • Proven problem solving and analytical skills
  • IT support qualification and/or extensive experience
  • Excellent customer service skills
  • Excellent knowledge of Windows 10
  • Experience in managing and supporting deployment tools, such as Altiris
  • Experience of using the following; Active Directory; Microsoft Exchange; ITSM Tool (ServiceNow)
  • Proficient skills in the Microsoft Office Suite
  • Fantastic team player, also able to work well as part of a distributed team of analysts
  • Executive level relationship management
  • Experience of AV support, such as video conferencing, corporate events

Nice to have:

  • ITIL v3 foundation qualification
  • Knowledge of MAC OSX Operating systems
  • Experience of scripting/coding, for example PowerShell
  • ServiceNow Administrator
  • Financial sector experience


Adresse

Suisse 6341 Baar Zugerstrasse 57

Website http://www.partnersgroup.com

Baar / Zug

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Geben Sie hier Ihre Bewertung für die Firma Partners Group AG ab!

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