DMS Consultant - 60-100%

You will be working closely with the management to establish document management with ELO as our new field of business. Furthermore, you will be working directly with our clients as a consultant to help them get the maximum out of the system and to digitize their processes. (60-100%)

Job Description

• Consult the clients in the best use of ELO as a document management system
• Perform requirements engineering with the clients to understand and document their needs
• Write specifications and offers based on the requirements you established
• Configure ELO systems to the clients needs as far as possible, otherwise document and delegate
• Work together with our developers and engineers to deliver the best solution for the clients
• Bring inputs and feedback, how we can develop ELO as our new field of business
• If possible, consult the clients on records management and digitizing of their processes
• Act as the key trouble-shooter in complex/escalated incidents
• Project management for customer projects and internal projects (create project-plans and ensure a timely delivery, coordinate with stakeholders)
• Demonstrate capability to effectively assimilate new skills and use of new technologies
• Testing, documenting and rollout of new software releases
  

Knowledge

• Knowledge about document management is mandatory
• 3+ years of experience in a similar role or working with a document management system is required
• Experience in working with the software "ELO" is a huge plus
• Knowledge about records management is a big plus
• Experience in project management is a big plus
• e-commerce knowledge is nice-to-have
• Knowledge of agile practices is nice-to-have
  

Skills

• Strong self-management and self-organisational skills
• Excellent written and verbal communication skills in German and English
• Strong Business Analyst skills
• Good logical and interpersonal skills
• Strong and innovative approach to problem solving and finding solutions
• Strong ownership and persistent attitude to tasks
• Experience working in Agile Environments and Scrum Teams are a plus
• Project Management skills are a plus
  

Language requirements

• English: Business Level (B2)
• German: Proficient Level (C1)
  

Workpermit for Switzerland or for EU-27/EFTA required.